A conversation with Nick Cryer from Berkeley Place on balancing heritage preservation with modern, sustainable design innovations. After spending over thirty years in media, you develop a keen ear for the difference between a trend and a philosophy. My conversation with Nick from Berkeley Place was a masterclass in the latter. We sat down to explore the intricate dance of high-end residential restoration, a world where the weight of history meets the uncompromising demands of modern luxury.
What struck me most was the inherent tension between time, cost, and quality.
In our world of instantaneous communication and “Amazon Prime” expectations, the craftsmanship required to restore a listed Georgian property in a place like Bath simply cannot be rushed. Nick pointed out that while we can accelerate many things, we cannot accelerate the soul of a building. When you are dealing with Historic England and the preservation of original fabric, you aren’t just a builder; you are a steward of a narrative that started centuries before you arrived.
We also dug into the “Material Intelligence” of these older structures. There is a common misconception that heritage buildings are inherently inefficient. In reality, the thermal mass of thick stone walls often outperforms the “thin-skinned” structures of today. The challenge lies in the surgical integration of 21st-century life, sophisticated kitchen suites, seamless technology, and sustainable upgrades like sympathetic double glazing, without erasing the character that made the property valuable in the first place.
Since the pandemic, the kitchen has evolved into a high-functioning hub that requires more infrastructure than original floor plans ever intended. Seeing how Berkeley Place navigates these installations, sometimes building “rooms within rooms” to protect original plasterwork is a testament to the level of detail required at this level of the industry. It’s a reminder that true luxury isn’t just about the finish; it’s about the invisible infrastructure and the respect for the hands that laid the first stones.
Key Discussion Points
The Evolution of Professional Communication: Nick reflected on over 40 years in the design and consulting industry, noting the dramatic shift from paper letters to the instantaneous nature of modern communication. Today, client expectations are driven by constant connectivity, often requiring multiple communication channels to confirm receipt of information.
The Interplay of Time, Cost, and Quality. A core principle in Berkeley Place’s project management is the dynamic relationship between time, cost, and quality. Nick emphasized that while high-speed delivery is often requested, achieving top-tier quality in restoration—particularly with historical materials—requires a significant investment of time.
Preserving Historical Fabric Under Regulation. The conversation touched on the strict regulations governing “listed properties” in the UK, managed by Historic England. Nick explained the complexities of altering these buildings, where even internal features and original windows are often protected to maintain the character and historical narrative of the structure.
Integrating Sustainability in Heritage Design. Despite rigid preservation laws, the industry is gradually seeing a shift towards allowing sustainable upgrades, such as double glazing and improved insulation, provided they are sympathetic to the original design. Nick noted that older structures, with their thick stone walls and natural thermal performance, often offer inherent sustainability advantages over modern, thinner-walled builds. Modern Kitchen Functionality in Historic Spaces The pandemic has redefined the kitchen as a central social and functional hub, requiring more sophisticated appliance suites and technology. Adapting these modern requirements to historic layouts often involves creative solutions like building internal partitions to accommodate new plumbing and infrastructure without damaging the original building fabric. Applicable Elements
Berkeley Place: For more information on Nick’s work in high-end residential restoration and property development.
Historic England: Information on the regulatory body overseeing the listing and preservation of historical buildings in the UK.
Bath, UK: Context on the Georgian architecture and heritage management discussed during the conversation.
In January, you heard from Rebecca MacDonald and Kyle Basilius, principals at Parkin Architects, …Parkin is a Canadian, employee-owned, award-winning architectural practice with roots dating back to the 1940s. Founded and established in Toronto, expanded to Ottawa, and Vancouver, the firm specializes in designing purposeful, beautiful, and functional buildings. Our commitment to collaboration has earned us a reputation for excellence, bringing clients’ visions to life through thoughtful, impactful design. With a focus on social impact, we take pride in creating spaces that are accessible, inclusive, and welcoming to all. Not my words, theirs.
Creating environments that positively impact lives is their vision
Their Mission… To foster collaboration, partnerships and the sharing of knowledge to build better communities. They design innovative solutions to promote positive and enduring social change. They empower their team to design meaningful and enriching environments. They cultivate a sustainable business model as the foundation to lead initiatives that positively impact lives. That is powerful.
To celebrate, we are having a conversation with Robert Boraks and Richard Heot of Parkin Architects, the likes of which you have probably not heard before. Justice architecture. Yeah, prisons, jails, facilities that are created to keep people in. But you might be surprised by what you hear.
Justice by Design: Redefining the Architecture of Incarceration
Healing Over Hardship
While prison architecture is often associated with “locking people up,” modern justice design is pivoting toward rehabilitation, reintegration, and community connection. This episode explores how shifting the physical environment from fortresses to “healing centers” can reduce stress for both inmates and staff, ultimately lowering recidivism rates and serving the best interests of society.
Key Points
The Purpose of the Typology: Architecture must follow function. If the goal of a facility is rehabilitation rather than pure punishment, the design must reflect that through “soft” materials, natural light, and open programming.
The “Normalization” of Space: Incorporating elements like drywall (as seen in the Rankin Inlet project) instead of concrete, and providing views of nature, helps de-escalate tension and improve the mental health of residents and correctional officers.
Technology as a Barrier-Breaker: Advances in AI and electronic tracking may eventually reduce the need for physical “hard” barriers like barbed wire, allowing facilities to blend more seamlessly into the community.
The “Triage” Model: Modern facilities are increasingly being viewed as stabilization points to address the high rates of mental illness (70% in Canada) and homelessness among the incarcerated population.
Reframing the Narrative: The architects argue for viewing justice facilities through the lens of: “How would I want my loved one treated if they were here?”
Parkin Architects: The firm featured in this episode, specializing in justice, healthcare, and institutional design.
Rankin Inlet Men’s Healing Facility: A landmark project discussed for its use of “soft” architecture and lack of perimeter fencing to foster a healing environment.
The “Normalization” Principle: A concept in correctional philosophy stating that life inside should resemble life outside as much as possible to prepare for reintegration.
Michel Foucault: The philosopher referenced regarding the “Carceral Archipelago” and the similarities between schools, hospitals, and prisons.
Reimagining the “Hard” Box: The Purpose of Typology
In traditional architectural circles, the “prison” typology has long been defined by its permanence and its posture of punishment. Historically, these structures were designed as “hard boxes”—windowless, concrete monoliths intended to separate the “other” from society. However, as discussed in the latest Convo By Design, architects Richard Hewitt and Robert Boraks are challenging the very foundation of this design philosophy. The fundamental question is no longer just “how do we keep people in?” but rather, “What is the purpose of this place?”
When a facility is designed strictly for punishment, it often fails at its unstated but essential goal: public safety. If 70% of those entering the system suffer from mental illness or substance abuse, a “hard” environment only serves to exacerbate trauma. By shifting the typology toward “Healing Centers,” architects are utilizing evidence-based design to lower the temperature of incarceration. This means replacing oppressive materials with softer finishes and ensuring that the physical layout supports programming like trades training or farming. By defining the purpose as rehabilitation and reintegration, the architecture stops being a cage and starts being a tool for societal health.
The Normalization of Space: Breaking the Fortress Mentality
One of the most striking revelations in modern justice architecture is the “Normalization” principle. This concept suggests that if you treat an individual like an animal in a cage, they will likely behave like one. Conversely, if you provide an environment that mimics the outside world—with natural light, acoustic control, and “normal” windows and doors—stress levels drop significantly for both residents and staff.
Take the Rankin Inlet Men’s Healing Facility as a primary example. Built in the Canadian North, this facility famously lacks a perimeter fence and was constructed using drywall rather than indestructible concrete. The result? A dramatic decrease in destructive behavior and a surge in staff morale. When a space feels like a school or a library rather than a fortress, the stigma of incarceration is reduced. This “soft” approach doesn’t just benefit the incarcerated; it creates a safer work environment for correctional officers, who are the “true lifers” of the facility. By normalizing the space, we prepare individuals for the day they walk back into a grocery store or a community park, ensuring they aren’t entering a world they no longer recognize.
Technology as a Catalyst for Change
As we move further into the 2020s, technology is poised to render the traditional “fortress” prison obsolete. We are entering an era where AI-driven monitoring, facial recognition, and biometric tracking can provide security without the need for literal iron bars. Architects are now looking at a future where a facility can be integrated into the fabric of a city—perhaps even as a mixed-use development—because the “containment” is digital and psychological rather than just physical.
Technology allows for predictive safety measures. AI can analyze movement patterns and biometric data (like heart rate or body temperature) to alert staff to rising tensions before an incident occurs. This shift allows for more “open” environments where individuals can move freely within a secure digital envelope. Furthermore, technology facilitates a “triage” model of justice, where data helps identify mental health needs or housing instability the moment someone enters the system. As Robert Boraks noted, we may reach a point where we ask: Do we even need prisons in their current form? By leveraging technology, we can move away from “warehousing” humans and toward a more precise, data-driven method of social support and community protection.
Industry experts discuss the shift from “The Triangle” to “The Zone,” the explosion of ADUs in Southern California, and why your Pinterest board might be lying to you.
Southern California builders, designers, and innovators to dissect the radical shifts in residential design since 2022. The conversation moves beyond simple aesthetics to explore how the “post-pandemic” home has become a multi-functional hub. From the technical complexities of “electrically heavy” kitchens to the rise of Accessory Dwelling Units (ADUs) as multi-generational lifelines, this episode serves as a masterclass in the collaborative effort required to build a “forever home” in today’s market.
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The Great Post-Pandemic Kitchen Reset
Leading builders and designers discuss the demise of the “work triangle,” the rise of multigenerational spaces, and why clients must stop scrolling Pinterest and start budgeting before remodeling.
Summary of Key Concepts
The Death of the “Work Triangle”: The traditional 1940s “work triangle” has been replaced by specialized “micro-zones” (e.g., breakfast stations, baking zones, “Mission Control” homework hubs) to accommodate multi-user and multi-generational households.
The Intergenerational Anchor: As adult children and elderly parents move back, kitchens are expanding into living areas, becoming the specialized, central ecosystem that anchors the home.
Specialization Over Cabinetry: Clients now prioritize hyper-specific, electrically heavy stations (like advanced smoothie stations with plumbing or complex water filtration for a coffee obsession) over a simple maximum quantity of cabinet boxes.
Aging in Place & Wellness: Technology like steam ovens, induction cooktops (safer for both younger cooks and seniors), and automated, sensory lighting is being integrated to support lifelong wellness in “forever homes.”
The Crucial Co-Lab: Designer + GC + Vendor: The most successful projects integrate the interior designer and the contractor from the discovery call, ensuring the client is educated on true procurement timelines and material realities before walls go up.
The Death of the “Kitchen Triangle”: Designers are moving away from traditional layouts toward “zone-based” design. Modern kitchens now feature dedicated baking stations, “mission control” desks for homework, and professional-grade coffee bars.
The Multi-Generational Shift: High interest rates and cost-of-living increases are bringing adult children and elderly parents back under one roof. This has turned ADUs (Accessory Dwelling Units) from optional luxuries into essential square footage for privacy and accessibility.
Wellness & Innovation: A surge in “healthy home” awareness is driving the popularity of induction cooktops (reducing gas emissions) and steam ovens over traditional ranges.
The “Team-First” Approach: Why engaging a contractor and designer before plan-check saves thousands. The panel explains how early collaboration prevents “alarmist” project meetings and ensures technical feasibility for heavy appliance loads.
The Pinterest/AI Pitfall: Experts warn against the “social media expectation gap.” They discuss how to translate a “feeling” from an AI-generated image into a functional, buildable reality that fits a Southern California budget.
Quality Disparity: A crucial lesson on “Trade vs. Retail” products—explaining why the same brand name can have vastly different internal components (plastic vs. brass) depending on where it’s purchased.
Resource Links & Applicable Elements
Dumont Builders:Official Website – Specialty commercial and high-end residential construction.
Johnson & Fernandez Interior Design:Portfolio & Services – Full-service design specializing in color and new construction.
Pacific Sales:Kitchen & Home Innovations – A one-stop shop for premium appliances and plumbing fixtures.
California ADU Laws:HCD Official Portal – Information on the updated regulations making garage conversions and ADUs easier in Southern California.
Induction vs. Gas:Energy Star Guide – Research on the wellness and efficiency benefits of the induction technology discussed by the panel.
The episode you are going to hear today was over a decade in the making. LuAnn Niagara is the host of A Well Designed Business. The podcast launched in 2016 and set the standard for what a business of design podcast should be. LuAnn’s focus was then and is today focused on helping designers up level their design studios. LuAnn was hosting a session for the KBIS Podcast Studio and we had some time during the show and I can’t remember who brought up the idea, I think it was me who suggested to LuAnn, that this would be a great time for us to record a conversation about our own journey and collaborate on a crossover episode. It could be fun!
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Oh, it was fun. We talked about so much but what is really special about this… If you continue to listen here, you are going to get, I’m sure, a vastly different presentation. The exact same conversation will air on both feeds, but the context and philosophy is different. I have a tremendous amount of respect for LuAnn. She has done something special. If you are a designer, architect, maker, you know what I mean. She created something from nothing and every one of us here knows how hard that is.
In setting up this interview, I want to provide both context and a bit of storytelling. You are going to hear four very brief clips before we get to my conversation with LuAnn. It’s been a while since I shared this on the show, but in addition to my broadcast experience in music and sports, I was the general manager and program director for Playboy Radio. In that role, I hosted a show on the channel called the Playboy Radio Interview. She show was a one on one with guests that I thought would resonate by telling unique and personal stories about their journey. And what I want you to realize as you listen to these is that we all go through many of the same things, experience the same challenges and nobody in life achieves anything without a little luck and support. That support can come from family and friends, it can come from a trusted advisor and it can come in the form of hearing stories about others told by industry voices, like LuAnn or me. The first clip you are going to hear is US Mens National Hockey legend, Mike Eruzioni. You would up where you are due to a series of circumstances that aren’t always within your control. Guess what, nobody is. It’s what you do next and how you need to keep going because you never know where that big opportunity os going to come from.
The next segment you are going to hear is actor, Tom Sizemore. Sizemore has since past but he still has lessons to share. I’m not going to set this clip up too much because I think it speaks for itself. The concept is “challenge” and the friends and supporters who help us along the way.
It doesn’t get more real or powerful than that. Next up is George Lopez. He and I were speaking about community. That of the musicians playing the upcoming Playboy Jazz Festival and how creatives like musicians and comics help each other along the way. I share this with the hope that our industry continues to help each other in an ever chaotic and complicated world.
The final clip is legendary. It’s Henry Winkler on going with his instincts. Imagine when Henry Winkler was on set, day one, starting off as Arther Fonzerelli he was looking at TikTok and became influenced by what the trends were instead of being himself, going with his gut and trusting his authentic intuition? Things might be different.
These concepts; A strong work ethic matters, We all need help and a little luck, Support is as important as giving back and Trusting your gut and being authentic. Next up, you are going to hear my conversation with LuAnn Niagara recorded live from KBIS, right after this.
From the show floor at CEDIA Expo 2025, three distinct voices reveal an industry in the midst of transformation—where technology, design, and business are converging in new and unexpected ways. What emerges is not a story about gadgets, but about integration at every level: systems, teams, and ideas. The future of the home is being shaped as much by collaboration and communication as by innovation itself.
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Jason Knott, Hagan Kappler, and Bob Schuppe each bring a different lens to the evolving world of residential technology, exploring how integrators, designers, and architects must align to meet rising expectations around performance, aesthetics, and long-term value.
Jason Knott | D-Tools
Integration Over Innovation
The industry has shifted from breakthrough moments (CDs, DVDs, early automation) to iterative refinement. https://www.d-tools.com
Early-Stage Collaboration
Integrators must be involved during architectural planning to avoid conflicts with structure, HVAC, and design intent. https://cedia.org
The Designer–Integrator Language Gap
Misalignment between aesthetics and performance leads to inefficiencies and compromised outcomes.
“Wall Acne” and Invisible Technology
The push to hide visible tech (switches, speakers, controls) has created a sub-industry of concealment solutions.
https://www.framemytv.com https://www.futureautomation.net
The emotional impact of our surroundings, the challenges of a multi-year global project, and why the perfect kitchen starts with the “mother archetype.”
Elana Tenenbaum Cline, architecturally trained-interior designer with a fascinating background rooted in both structured discipline and creative layering came into the virtual studio to share her journey from attending Syracuse University’s intensive architecture program to working on massive global projects like the Abu Dhabi Airport.
The conversation explores the “practical creative” mindset, the importance of constraints in design, and the profound shift from large-scale architecture to the intimate human scale of interior design. Elana explains her philosophy that our surroundings completely impact how we perform and think, detailing how she uses personal narratives to craft spaces that truly resonate with her clients.
The Architectural Foundation: Elana discusses growing up with a structured father and a creative mother, and how her five-year architecture degree informs her complex interior renovations today.
The Emotional Connection: Why Elana pivoted to interior design to achieve a more intimate understanding of how people actually live—from how they serve coffee to their favorite childhood colors.
We talk about running and The “Suck” of the Marathon: A unique analogy comparing the phases of a design project to running a marathon, specifically the “mile 20” moment where clients might lose the vision just before the finish line.
Redefining Luxury: Why “luxury” in interior design might be as simple as a perfectly organized silverware drawer rather than just expensive materials.
The Performance of Space: Insights into commercial projects like the West River Surgery Center, where the design’s primary goal is to evoke a sense of ease and calm for patients.
Elements & Links
E: Explore Elana’s portfolio and the “all senses” approach to residential and commercial design.
Syracuse Architecture: Information on the intensive five-year program that shaped Elana’s professional background.
The Soul of a House: A recommended read on the emotional impact of interior spaces.
“I call myself a practical creative. I love being creative, but I love having constraints.”
“What is so beautiful about architecture and interior design is… how do you actually live in the space? How do you think?”
“I believe that our surroundings completely impact how we feel, how we perform, and how we think.”
“Architecture, depending on the scale… can go on for a long time. There is a pace with interiors that keeps me going.”
“Luxury in architecture is a material choice… luxury in interior design might be a silverware organizer in a drawer.”
“In an interior project, mile 20 is when you’ve done all the work… you’re almost there, and the client doesn’t see the vision yet because they can’t sit on it or touch it.”
“I try to use plain speak with clients… even the wealthiest clients all have budgets and want to manage them extremely carefully.”
“You finish a renovation… and they put a pink Dove soap pump from Walgreens on the counter. It’s like a knife to the heart.”
“People want to be outside as much as possible; they want to connect to nature as much as possible while still having access to power and shade.”
Beyond Technology: The New Design Frontier of Integration and Experience. Recorded live at CEDIA Expo 2025, Dan Ferrisi of EmeraldX and Caitlin Stewart of Leon Speakers explore how integration is evolving from technical infrastructure into a design-driven discipline—where storytelling, collaboration, and intentional product design define the future of connected environments.
Integration X Design: Why the Future of Connected Living Depends on Collaboration
At CEDIA Expo 2025, two parallel conversations revealed a shared reality: the future of technology in the built environment will be defined not by innovation alone, but by integration—and integration, increasingly, is a design discipline.
Dan Ferrisi, Group Editor for EmeraldX, has a front-row seat to the evolution of the integration industry. Through his editorial leadership and involvement in industry events, he sees a clear shift underway. Integrators are no longer viewed simply as technical specialists installing equipment at the end of a project. Instead, they are becoming essential collaborators—professionals who shape how people experience their environments through sound, light, security, and automation.
This evolution mirrors what Caitlin Stewart sees from her position at Leon Speakers. The Ann Arbor-based manufacturer has built its identity around a simple but powerful premise: technology must serve design. Rather than forcing architecture to accommodate equipment, Leon develops audio and concealment solutions that complement materials, finishes, and spatial intent.
For Stewart, the challenge isn’t technical—it’s cultural. Designers have historically minimized or hidden technology in order to preserve aesthetic integrity. The opportunity now is to create products that belong within the design language of the space itself.
Trade shows like CEDIA play a vital role in accelerating this transformation. They provide a platform where manufacturers, integrators, media, and designers can align around shared goals. They foster dialogue, education, and partnership—critical ingredients in a rapidly evolving ecosystem.
The message from both conversations is clear: integration is no longer about devices. It is about experience. And the professionals who understand how to merge technology with design intention will define the future of connected living.
Calgary-based designer Stephanie Martin shares the story of launching her firm during the 2008 financial crisis, the gap between design education and reality, and why hand-crafted authenticity remains vital in the age of AI. She also takes us inside the Rideau Residence, a project blending modern aesthetics with sentimental family history.
Launching in a Recession: Stephanie discusses starting her firm in 2008 during the financial crisis, which heavily impacted Calgary’s oil and gas-driven economy. She attributes her early success to “door-to-door” marketing and building a reputation through exceptional service rather than just aesthetics.
The “Cowboy Town” Reality: A look at Calgary’s diverse culture, strong job market, and affordable housing, countering its reputation as just a “cowboy town.”
Service Over Style: Stephanie emphasizes that the core of her business is caring about the clients’ lives, a lesson she learned early on that differentiates her firm today.
The Evolution of Design Practice
Education vs. Reality: A candid discussion on how design schools often focus on exaggerated creativity while overlooking practical skills like budgeting, timelines, and coordination.
Post-Pandemic Expectations: Clients now prioritize emotional connections and functional spaces over mere aesthetics, seeking designs that actively enhance their well-being.
Sustainability: The conversation touches on the necessity of sustainable building practices, including Stephanie’s experience with passive homes.
Technology & Authenticity
The AI Debate: Stephanie and Josh discuss the rise of AI in design. While Stephanie is optimistic about AI for efficiency, she argues for maintaining “hand-crafted” creativity to ensure designs remain meaningful.
Authentic Marketing: In an era of AI-generated content, Stephanie commits to keeping her social media presence true to her values by showcasing only authentic, human-created work.
Project Spotlight: The Rideau Residence
Modern-Traditional Mix: A deep dive into the kitchen design which juxtaposes modern elements with sentimental details, specifically a brick backsplash sourced from the owner’s grandmother’s house.
Space Transformation: How a formal dining room was reimagined into a dark, masculine office space that contrasts sharply with the rest of the light-filled home.
How Behavior-Driven Design Is Defining the Future of the Home
KBIS Series 2026, findings and experiences from the Kitchen & Bath Industry Show, recorded live from the KBIS Podcast Studio presented by AJ Madison. This was the second year of this program and we built on last year’s show with even more experts in the industry sharing experience, findings and industry-leading insights.
What happens when home innovation prioritizes real-world habits over flashy, unnecessary features? This conversation explores how a deep understanding of how people use their appliances every day leads to intentional solutions that fit every lifestyle.
Join Justin Reinke, Head of Product Marketing at Midea, and Ryan Shaffer, Sr. Technical Product Planning Engineer at Midea, to discuss how hundreds of hours of in-home observation drive breakthroughs in everything from acoustic comfort to specialized hygiene. By analyzing universal pain points—like the rise of sustainable drinkware and open-concept living—we examine the R&D required to make daily chores easier through practical, performance-driven design that works harder for the household.
For decades, appliance innovation followed a predictable formula: more features, more technology, more complexity. Digital displays replaced analog controls. Connectivity introduced remote operation. Artificial intelligence promised optimization. But somewhere along the way, innovation lost sight of its most important objective—serving the human being.
Today, that philosophy is changing.
At KBIS 2026, one of the most important conversations wasn’t about technology itself, but about behavior. Appliance manufacturers are increasingly recognizing that true innovation does not begin in engineering labs. It begins in homes—watching how people live.
This shift represents a fundamental evolution in product development. Instead of asking what technology can do, manufacturers are asking what people actually need.
Consider the refrigerator. It is opened dozens of times each day, often absentmindedly, during moments of distraction, urgency, or fatigue. Every movement—the height of a shelf, the accessibility of a drawer, the ease of filling a glass—shapes the user’s experience. These micro-interactions define whether an appliance feels intuitive or frustrating.
Similarly, dishwashers must now accommodate modern behavioral realities. Reusable bottles, travel tumblers, and complex accessories require flexibility that traditional rack designs never anticipated. Washing machines must operate quietly enough to coexist within open-plan homes, where appliance noise becomes part of the lived environment.
These are not technological problems. They are human problems.
The most forward-thinking manufacturers have embraced observation as their primary design tool. By studying real households, engineers and designers can identify friction points invisible in traditional research. The goal is not to add features, but to remove obstacles.
This approach also challenges the industry’s historical obsession with specifications. Feature lists do not guarantee usability. Connectivity does not guarantee convenience. Technology that requires explanation has already failed its most important test.
The future appliance must be intuitive.
It must integrate seamlessly into daily routines, supporting behavior rather than disrupting it. It must operate quietly, reliably, and predictably. It must reduce mental load, not increase it.
Perhaps most importantly, it must respect the reality that appliances are not aspirational objects. They are functional infrastructure. They exist to support life, not define it.
This shift toward behavior-driven design reflects a broader maturation of the appliance industry. Innovation is no longer measured by novelty, but by invisibility. The best appliances do their job so well that users never think about them at all.
In the end, the future of appliances will not be defined by how advanced they are.
It will be defined by how effortlessly they serve the people who depend on them every day.
Behavior as the Foundation of Innovation
Product development begins with observing real-world habits.
I have a confession to make. I’m exhausted. In the best possible way after a week in Orlando, Florida for the Kitchen & Bath Industry Show. I have so much to share with you today!
My journey started on the Monday before the show began for a travel day, sound check and confirming the final details form the show. In addition to hosting the KBIS Podcast Studio again this year, moderating a panel on the NEXT Stage and recording conversations for the show, I wanted to help you prepare for the show next February in Las Vegas.
But Josh, next February is like 11 months away. That’s true, but here’s a secret. Come a little closer, it’s just us. KBIS is the essential American kitchen and bath show, full stop. It’s about learning, seeing, connecting and putting all of the pieces together to understand how the American market is setting up for the next year and the trending ideas that have staying power for the next 5-10 years.
You can listen to Convo By Design for the conversations with industry insiders. If I were a designer, I would. I believe that this show tells the stories that you should really know to get a feel for directionality of the industry. Specifiers are the plus of the industry and the ideas emanating from the show this year covered the technology revolution taking place from an AI perspective, but there’s more. The kitchen is in the midst of a wholesale change. And it’s exciting to see it happen in real time.
Learning was a key theme this year. If you were not at the show this year, you are behind the curve. I don’t say this to scare you, I tell you this so you make the time to get to the show next year. All three days and plan to see as much as you can. But, I wanted to share some of the key ideas from the show this year. For additional details, check the show notes.
Luxury is the measurable outcome of thoughtful design—where performance, longevity, and relevance align to support the way people actually live.
Luxury is the removal of friction from daily life.
Luxury is durability aligned with intent.
Luxury is design that continues to perform long after the purchase is forgotten.
Luxury is confidence—in function, longevity, and fit.
Luxury is not what you spend. It’s what you never have to rethink.
The Kitchen as the Primary Investment
The kitchen remains the #1 homeowner investment nationwide.
Homeowners are willing to exceed budget in the kitchen more than any other space.
The kitchen is the most public and social room in the home.
It represents identity: “I’m a cook,” “I entertain,” “I host.”
Food equals memory; appliances enable those memories.
The Expanding Kitchen Ecosystem
Kitchens are no longer singular spaces—they expand throughout the home.
Secondary kitchens (sculleries, prep kitchens, butler’s pantries) are rising.
Beverage centers, bars, and wine storage are increasingly common.
Coffee stations and en-suite kitchenettes are viewed as lifestyle enhancements.
Outdoor kitchens are now expected in many markets.
Refrigeration appears in bathrooms (skincare), offices, and guest suites.
Multigenerational living drives multi-kitchen design.
Post-COVID entertaining shifted bar culture into the home.
Value Has Replaced Price as the Primary Decision Driver
Consumers rarely regret investing more in appliances.
Longevity, performance, and service support define value.
Sustainability increasingly aligns with durability.
Human-Centric Design Is the New Standard
Appliances must be intuitive without relying on manuals.
UX consistency across appliances improves adoption.
Technology must solve real problems—not create new friction.
Appliances Are Expanding Beyond the Kitchen
Refrigeration, coffee systems, and specialty appliances now appear throughout the home.
Multi-kitchen and multi-generational design is driving specification complexity.
Flexibility and modular integration are essential.
Practical Innovation vs Feature Saturation
Most consumers use only a small percentage of available features.
Simplification improves usability, adoption, and satisfaction.
Innovation must solve real problems—not marketing problems.
Appliances as Infrastructure for Daily Life
Refrigerators open dozens of times daily, making ergonomic design critical.
Dishwashers, washers, and refrigeration now integrate into behavioral routines.
Appliances increasingly support lifestyle efficiency, not just task completion.
Quiet Luxury: The New Definition of Premium
Quiet luxury shifts focus from visual dominance to experiential excellence.
Appliances integrate seamlessly into architecture.
Performance becomes more important than appearance.
Identity & Evolution in Design
Designers must periodically redefine themselves and their work to remain relevant.
Personal growth and evolving priorities shape professional identity and approach.
Burnout vs Ambition
Burnout is not a badge of honor; it results from overextension and emotional labor.
Ambition aligns energy with superpowers and opportunities, creating sustainable growth.
Setting boundaries is essential to differentiate productive ambition from harmful overwork.
Emotional Labor & Client Management
Design work involves managing client emotions, expectations, and second-guessing.
Designers act as liaisons between clients, contractors, and teams, absorbing invisible pressures.
Managing scope creep and change orders is a practical strategy to protect both energy and profitability.
Social Media & Comparison Culture
Social media can amplify unrealistic expectations and unhealthy competition.
Designers often feel compelled to accommodate clients’ desires, sometimes overextending themselves to maintain a positive perception.
These core themes coming out of the show this year tell a story that cannot be ignored. The thought process is changing. More human-centric at a time when technology seems to be taking over. Interesting times.
Shifting away from that, I want to share two conversations from the show.
Brandon Kirschner | Azzuro Living – Control the Process, Control the Outcome: Inside Azzurro Living’s Design Advantage
Brandon Kirshner of Azzurro Living explains how factory ownership, material innovation, and hands-on experimentation are redefining luxury outdoor furniture—and why relationships and resilience matter more than ever.
Recorded live at the Kitchen and Bath Industry Show in Orlando, this conversation with Brandon Kirshner, Partner and VP of Design at Azzurro Living, explores what it means to design, manufacture, and deliver luxury outdoor furniture with complete control over the process.
Kirshner shares how owning and operating their own production facility provides a rare advantage in a crowded marketplace. This vertical integration allows Azzurro Living to oversee every step—from raw material sourcing to fabrication—ensuring performance, durability, and design integrity in extreme climates.
The conversation also explores the realities of modern product manufacturing: navigating global instability, breaking through to specifiers in an oversaturated marketplace, and the renewed importance of in-person relationships. At its core, this is a story about design leadership, material obsession, and maintaining optimism in a rapidly shifting industry.
Vertical Integration Changes Everything
Full ownership of production facility ensures quality control
Ability to experiment directly with materials and fabrication
Eliminates reliance on third-party manufacturing limitations
Material Innovation Drives Luxury Performance
Products engineered for extreme heat and harsh winters
Hands-on experimentation with rope, wicker, and aluminum
Performance and longevity are core to brand value
Design as the Core Differentiator
Industrial design roots shape product philosophy
Focus on original forms rather than “me-too” furniture
Design enhances lifestyle, not just aesthetics
Relationships Still Drive Specification
Trade shows like High Point Market remain essential
Face-to-face interaction builds trust and long-term partnerships
Education through sales teams and specifier outreach is critical
Resilience and Optimism in a Volatile Industry
Navigating tariffs, supply chains, and global uncertainty
Maintaining a solution-oriented mindset
Viewing disruption as part of long-term growth
In luxury outdoor furniture, control isn’t just an operational advantage—it’s a creative one.
For Brandon Kirshner, Partner and VP of Design at Azzurro Living, ownership of the manufacturing process is the foundation of everything the company does. Unlike many competitors who rely on outsourced production, Azzurro Living operates its own factory, giving Kirshner and his team direct oversight of every detail, from raw materials to finished form.
This control allows for something rare in today’s manufacturing environment: true experimentation. Working directly with fabricators, Kirshner explores new weaving techniques, tests material durability, and refines structural details. The result is furniture engineered not just to look refined, but to perform in punishing environments—from desert heat exceeding 115 degrees to unpredictable seasonal extremes.
Kirshner’s path into furniture design began with industrial design studies, where exposure to iconic modernist designers revealed furniture as both functional object and artistic expression. That perspective continues to shape his work today, where innovation isn’t driven by trend cycles, but by material curiosity and structural integrity.
Launching Azzurro Living in 2020 presented immediate challenges, from supply chain disruption to economic uncertainty. Yet Kirshner views volatility as inevitable rather than exceptional. Experience has taught him that adaptability—not stability—is the constant in product manufacturing.
Equally important is maintaining strong relationships within the design community. Trade shows, in-person meetings, and direct engagement remain essential tools for connecting with specifiers and building trust.
In an increasingly crowded marketplace, Azzurro Living’s approach is clear: control the process, push material boundaries, and let design lead. The result is furniture that reflects not just luxury, but intention.
“Owning our factory gives us complete control—from raw material to finished product—and that changes everything.”
“Design is the reason people invest in luxury furniture. Performance just makes it last.”
“You can’t innovate from a distance. Being hands-on with materials is where real progress happens.”
“Trade shows and face-to-face interaction still matter because this industry runs on relationships.”
“No matter what challenges come—tariffs, supply chain, geopolitics—we’ll figure it out. That mindset is essential.”
This is Cathy Purple Cherry – Founding Principal | Purple Cherry, freshly installed in the Convo By Design Icon Registry, we caught up at KBIS for a fresh take.
Human-Centered Architecture, Resilience, and the Responsibility of Design
Cathy Purple Cherry reflects on architecture as a lifelong act of care—supporting people through turbulence, embracing multigenerational living, rejecting trend culture, and using design as a tool for healing, connection, and growth.
Recorded live at the Kitchen and Bath Industry Show, this conversation with Cathy Purple Cherry of Purple Cherry Architects explores architecture not as a moment of visual impact, but as a lifelong framework for human support.
Purple Cherry shares her philosophy that architecture must evolve alongside the people it serves, especially during times of societal turbulence and personal change. Her work is grounded in human-centered thinking, emotional durability, and the belief that design can create stability amid chaos.
The discussion moves beyond aesthetics into deeper territory—resilience shaped by hardship, the responsibility of creatives to provide clarity and options, and the importance of giving back. Purple Cherry also addresses the rise of multigenerational living, generational shifts in work culture, and the dangers of trend-driven design thinking.
At its core, this conversation reveals architecture as both a professional discipline and a personal calling—one rooted in empathy, long-term thinking, and service.
Architecture as Long-Term Support, Not Momentary Expression
Design must serve people across decades, not just visual moments
Architecture provides emotional stability during uncertain times
Human-centered design is becoming essential, not optional
Growth Through Challenge and Adversity
Personal and professional hardship builds resilience
Lessons learned shape better architects and stronger leaders
Teaching and mentoring are essential responsibilities
Multigenerational Living as a Cultural Shift
Economic and social changes are reshaping American housing
Families are staying connected longer
Architecture must adapt to evolving family dynamics
The Responsibility of Creatives in Times of Tension
Architects provide clarity and solutions amid chaos
Design can serve as a “relief valve” for societal stress
Creatives help people reimagine how they live
Rejecting Trend Culture in Favor of Lasting Design
Enduring design comes from purpose, not prediction
Giving Back as a Core Professional and Personal Value
Sharing knowledge strengthens the profession
Service to others creates deeper meaning in creative work
Design is both a gift and a responsibility
For Cathy Purple Cherry, architecture has never been about creating a moment. It’s about supporting a lifetime.
As founder of Purple Cherry Architects, with offices in Annapolis, Charlottesville, and New York City, Purple Cherry has built a practice grounded in the belief that design must evolve alongside the people it serves. Architecture, she explains, is not about solving for a single moment, but about creating environments that support human life over time.
That perspective feels especially relevant today. As social, economic, and cultural turbulence reshapes how people live and work, architecture has taken on a new role—not just as shelter, but as emotional infrastructure. Spaces must provide calm, clarity, and flexibility, particularly as multigenerational living becomes more common and families remain connected longer under one roof.
Purple Cherry rejects the idea that architecture should chase trends. While the industry often focuses on forecasting aesthetic movements, she believes true design transcends these cycles. Lasting architecture emerges from purpose, empathy, and a deep understanding of human behavior.
Her perspective is shaped not only by decades of professional experience, but by personal adversity. Hardship, she explains, builds resilience and strengthens one’s ability to serve others. That philosophy extends into her commitment to mentorship, service, and giving back—values she sees as inseparable from meaningful creative work.
For Purple Cherry, architecture is both discipline and calling. It is a lifelong process of learning, teaching, and refining. And in a world defined by rapid change, her message is clear: the most important role of design is not to impress, but to support the people who live within it.
“Architecture isn’t about solving for a moment. It’s about supporting people over time.”
“Through suffering, we become stronger—and that’s what allows us to better serve others.”
“Anything in the built environment that can calm us and organize our lives becomes essential.”
“Design should never be driven by trends. It should be driven by purpose and people.”
“The meaning of life is discovering your gifts. The purpose of life is sharing them.”
