Tag Archives: Pacific Sales

Architectural Roots, Jewelry Details, and Lighting Innovation | 614 | Scott Richler of Gabriel Scott and the Triforium on Convo By Design

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When I spoke with Scott Richler, co-founder of Gabriel Scott, I quickly realized his design journey wasn’t linear but layered. With a background in architecture, jewelry and fashion Scott brings that same sense of structure and detail into furniture and lighting design. He explained how the precision of jewelry—where every small move influences the whole—mirrors his architectural training, allowing him to think critically on both macro and micro scales.

Lighting was a major theme. Scott and I discussed how LED technology has completely shifted design possibilities, freeing designers from the limitations of older systems. No longer about blasting a room with light, the new approach is about using illumination strategically—whether it’s enhancing a hospitality experience or subtly shaping a residential atmosphere.

We also tackled the often-overused labels in design—“modern,” “traditional,” and everything in between. Scott pushed back on the idea of rigid categories, noting that Gabriel Scott’s pieces live comfortably in both sleek penthouses and classic homes. The goal, he said, is timeless versatility, not chasing a label.

Scott also opened up about his creative process. His team of artisans develops intricate parts that are refined enough to feel bespoke but adaptable enough to be assembled by everyday people—a kind of design language built for universal assembly. It’s jewelry thinking applied to lighting and furniture.

Of course, no conversation about product design is complete without addressing knockoffs. Scott acknowledged the frustration of seeing his work duplicated but emphasized the importance of strong contracts, local representation, and participating in trade shows like Milan Design Week to establish authenticity.

We wrapped up talking the Triforium project in Los Angeles, reflecting on how lighting has evolved from mechanical systems in the 1970s to today’s AI-driven adaptability. For Scott, it’s less about chasing technology for its own sake, and more about how design—whether jewelry, furniture, or lighting—creates lasting experiences. 

Designer Resources

Pacific Sales Kitchen and Home. Where excellence meets expertise.

Design Hardware – A stunning and vast collection of jewelry for the home!

TimberTech – Real wood beauty without the upkeep

LOME-AI.com, simple, inexpensive, text to video harnessing the power of AI to grow your firm, beautifully.

And that is where I lost the connection with Scott. He was in Ibiza. And the WI-FI dropped, so I thought it would be fun to conclude this conversation with a brief chat with the founders of the Triforium Project.

YACHT, Experimental Pop, and Reimagining the Triforium

The Los Angeles-based band YACHT (Young Americans Challenging High Technology) has built its reputation on pushing the boundaries of music, technology, and performance art. Founded by Jona Bechtolt and later joined by Claire L. Evans, YACHT blends electronic pop, punk energy, and conceptual art into a body of work that often doubles as cultural critique. With albums like See Mystery Lights and Chain Tripping—the latter created with the help of AI-generated lyrics and sounds—the band has consistently explored the edges of where music meets innovation.

One of their most intriguing projects is their involvement with the Triforium, a massive 1970s public art installation in downtown Los Angeles. Originally envisioned as a “polyphonoptic” sculpture, the Triforium contains 1,494 glass prisms designed to light up in sync with computer-generated music. Despite its futuristic ambitions, technical limitations of the era kept the piece from reaching its full potential, and it was largely dismissed as a failed experiment in civic art.

Enter YACHT. Alongside a group of artists and technologists, the band helped spearhead efforts to restore and reinterpret the Triforium for a new generation. They worked on updating its outdated systems with modern technology, enabling the sculpture to finally achieve its original goal of synchronizing light and sound in real time. For YACHT, the Triforium became more than a restoration project—it was a living metaphor for their own artistic ethos: finding new meaning in old technology, and using experimentation to transform limitations into possibilities.

The project reflects YACHT’s broader philosophy: music isn’t just something to listen to, but an evolving experience shaped by design, technology, and cultural context. Just as the Triforium has been reimagined for today, YACHT continues to show how creative vision can turn the discarded or overlooked into something vibrant, communal, and new. Be right back

Breathing New Life Into LA’s Triforium

In the heart of downtown Los Angeles stands a curious six-story structure that has puzzled, frustrated, and fascinated Angelenos for decades. It’s called the Triforium, a 60-ton public artwork created by artist Joseph Young in 1975. Designed as a “polyphonic musical instrument,” the piece features nearly 1,500 colorful glass prisms synced to a 79-note carillon. At its debut, it was billed as the future of civic art—an interactive sculpture that would respond to music and even the movement of passersby.

But the reality never quite lived up to the promise. Plagued by cost overruns, balky 1970s technology, and a skeptical public, the Triforium quickly earned nicknames like “Three Wishbones in Search of a Turkey.” The interactivity never fully materialized, the lights often failed, and what was supposed to be a beacon of futuristic optimism was mostly ignored.

Fast-forward a few decades, and the Triforium has found unexpected champions. A grassroots team—Tom Carroll, along with Claire Evans and Jona Bechtolt from the band YACHT—launched the Triforium Project to restore the work to its original vision. What began as a curiosity sparked by Carroll’s 2014 short documentary turned into a mission. With fundraising, public events, and a $100,000 LA2050 grant, the group has started planning a full restoration.

The updates won’t erase its quirky history but build on it—replacing bulbs with LEDs, updating the computer system, and even developing a smartphone app so visitors can program their own light and sound sequences.

For the project’s leaders, the Triforium isn’t just a relic. It’s an instrument, once played alongside the likes of Stevie Wonder and John Cage, waiting for a new audience. Reviving it isn’t about nostalgia—it’s about giving Los Angeles back a piece of its artistic imagination. You can’t learn more at triforium.la because that domain is now for sale. So, it’s probably safe to say it’s languishing again, but it’s still there so go check it out

Thank you, Scott. Ibiza sounds nice. Thank you Triforium Project for the refresher. Thank you for listening. If you liked this episode, share it with a friend or colleague who loves design and architecture like you do, subscribe to Convo By Design wherever you get your podcasts. And continue the conversation on Instagram @convo x design with an “x”. Keep those emails coming with guest suggestions, show ideas and locations where you’d like to see the show. Convo by design at outlook.com.

Thank you to my partner sponsors, TimberTech, The AZEK Company, Pacific Sales, Best Buy, LOME-AI and Design Hardware. These companies support the shelter industry so give them an opportunity on your next project. Thanks again for listening. Until next time, be well, stay focused and rise about the chaos. -CXD

Florida Design, Resilience, and the Future of Luxury Interiors | 613 | Renée Gaddis Renee Gaddis Interiors on Convo By Design

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In a wide-ranging conversation, I sat down with Renée Gaddis, founder of Renée Gaddis Interiors, to explore Florida’s distinct design influences, the evolving role of designers in storm-prone regions, and the business of luxury interiors in uncertain times. Speaking from Naples, Florida, Gaddis compared her region’s design sensibilities to other parts of the state, noting a blend of Midwestern, European, and Southern traditions. While many of her clients lean toward transitional or traditional styles, she observed that Miami remains more open to modern aesthetics.

Designer Resources

Pacific Sales Kitchen and Home. Where excellence meets expertise.

Design Hardware – A stunning and vast collection of jewelry for the home!

TimberTech – Real wood beauty without the upkeep

LOME-AI.com, simple, inexpensive, text to video harnessing the power of AI to grow your firm, beautifully.

The discussion turned to real estate trends fueled by the pandemic, which brought an influx of new homeowners to Florida. Gaddis shared how this surge, combined with a major hurricane, reshaped her approach to client selection and project scope. She emphasized her boutique model, strong referral base, and commitment to seamlessly integrating interiors with exteriors to embrace Florida’s indoor-outdoor lifestyle.

On the financial side, she addressed rising costs and tariffs that have altered project budgets, leading to value engineering and sourcing U.S.-made products. Gaddis also reflected on the importance of partnerships with trades and vendors, especially during supply chain volatility, while advocating for transparent communication to maintain trust.

The conversation also touched on resilient building practices in storm-prone regions. Gaddis highlighted lessons learned from past hurricanes, from identifying flawed hurricane-rated windows to designing with better drainage, elevated platforms, and even safe rooms. Her insights underscored the need for long-term sustainability in luxury projects.

Beyond design, Gaddis shared her family’s advocacy journey with the American Heart Association, inspired by her daughter’s early diagnosis and treatment. This personal commitment, alongside her professional expertise, reflects her philosophy that resilience—whether in design or life—is built through experience, adaptability, and care. And you are going to hear the whole story, right after this.

Thank you, Renee. Amazing. Loved our chat and appreciate the time. Thank you for listening. If you liked this episode, share it with a friend or colleague who loves design and architecture like you do, subscribe to Convo By Design wherever you get your podcasts. And continue the conversation on Instagram @convo x design with an “x”. Keep those emails coming with guest suggestions, show ideas and locations where you’d like to see the show. Convo by design at outlook.com.

Thank you to my partner sponsors, TimberTech, The AZEK Company, Pacific Sales, Best Buy, LOME-AI and Design Hardware. These companies support the shelter industry so give them an opportunity on your next project. Thanks again for listening. Until next time, be well, stay focused and rise about the chaos. -CXD

Martyn Lawrence Bullard | 612 | Our August 2025 Convo By Design Icon Registry Inductee

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Welcome to the Convo By Design Icon Registry episode for the month of July, 2025. This month’s inductee is an icon, for sure, an international luminary and someone who has been as down to earth and kind as he could possibly be. I shouldn’t have to say that. Right? But, that is one of the things that differentiates Martyn Lawrence Bullard from many, really most creatives who have achieved Bullard’s level of success. I sat down with Martyn at the SOHO Home showroom on Melrose Boulevard in West Hollywood right before the 10th anniversary party for Convo By Design. SOHO Home, previously the Rose Tarlow showroom, with it’s storied history and exceptional lighting made for a truly unique experience for me and I hope that is one of the things you pick up in this conversation with the September 2025 inductee of the Convo By Design Icon Registry.

The Convo By Design Icon Registry is presented by Pacific Sales Kitchen and Home, a Best Buy company. Pacific Sales is comprised of long time professionals who love design and architecture as much as you do. Which is why it is so fitting that they present this recognition of some of the worlds greatest design talent every month here on Convo By Design. 

Designer Resources

Pacific Sales Kitchen and Home. Where excellence meets expertise.

Design Hardware – A stunning and vast collection of jewelry for the home!

TimberTech – Real wood beauty without the upkeep

LOME-AI.com, simple, inexpensive, text to video harnessing the power of AI to grow your firm, beautifully.

This wraps up another episode of the Convo By Design Icon Registry. A celebration and recognition of a true master in the art of design and the mastery of all that encompasses in the pursuit of making better the lives of those he serves. And, giving back along the way. Thank you, Martyn and congratulations Some of the things I truly enjoyed were the review of your 2019 Legends window and your experience in theater which speaks to your world-class story-telling skills.

Thanks for listening to Convo By Design. Thank you to my partner sponsors, Pacific Sales Kitchen and Home for presenting the Convo By Design Icon Registry and Convo By Design partner sponsors, TimberTech and Design Hardware. And thank you for taking the time to listen. I couldn’t do this without you, wouldn’t want to. I hope this show helps you stay motivated, inspired and focused so you can rise above the chaos. -CXD

The Heart of Design: Building Trust, Telling Stories, and Staying True | 606 | Rosa Santiago Zimmerman

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In this episode, I sit down with the incredibly insightful Rosa Santiago Zimmerman for a rich and wide-ranging conversation about the state of the interior design industry, the evolving nature of creative work, and the deeper values that guide us as professionals. Our dialogue spans everything from our recent experiences at major trade shows like KBIS and IBS to the strategic and emotional challenges that come with building and sustaining a design business today.

Designer Resources

Pacific Sales Kitchen and Home. Where excellence meets expertise.

Design Hardware – A stunning and vast collection of jewelry for the home!

 – Where service meets excellence

TimberTech – Real wood beauty without the upkeep

Rosa shares how she has navigated an often unpredictable industry landscape—from the 2008 financial crisis to the more recent impact of COVID-19—emerging stronger by focusing on clarity in communication, refining her client base, and anchoring her business in authenticity and trust. We explore her decision to operate by referral only, a bold move that allows her to take on projects that align deeply with her values while maintaining creative control and long-term vision.

One of the most resonant parts of our conversation is Rosa’s approach to client relationships and project storytelling. She believes that every project begins with truly understanding the people behind it—their story, lifestyle, and what brings them joy. Her philosophy goes far beyond aesthetics; it’s about designing spaces that are meaningful, personal, and connected.

We also dive into the practical but often overlooked aspects of the business: the need for strong contracts, the complexity of product sourcing in a globalized market, and the legal risks surrounding intellectual property. Rosa doesn’t shy away from hard truths. She emphasizes that every line of a contract must be intentional, and every expectation clearly defined to avoid the kinds of misunderstandings that can derail even the most promising projects. I couldn’t agree more. As we both acknowledged, there’s a growing need in our industry to better educate clients—especially those new to working with designers—so they can become thoughtful, empowered partners in the creative process.

Our talk also turns toward education, mentorship, and the next generation of talent. Rosa speaks passionately about the importance of showing children—and especially young Latinas—that the design industry can be a space for them. Her journey from a background in medicine to a thriving creative career is a powerful reminder that following one’s passion is not only possible, but necessary. We discuss the lack of business training in design schools, and how that gap often leaves talented creatives unprepared for the realities of entrepreneurship. Rosa’s upcoming book, which touches on the idea of discovering one’s “superpower,” promises to be an inspiring resource for aspiring designers and leaders alike.

Throughout our conversation, I was struck by Rosa’s clarity, generosity, and refusal to compromise on what matters. We also talk about future collaborations and visits—from potentially recording a future episode in Atlanta to attending next year’s KBIS event in Orlando. I’m hopeful for the opportunities ahead and grateful for the chance to share this honest, inspiring exchange.

This episode is for anyone who’s passionate about design, business, and the human stories that fuel creativity. Whether you’re a seasoned professional, a student, or just curious about what it takes to build something meaningful in a fast-changing world, I think you’ll find a lot to take away from this one. And we’ll get to it, right after this.

Thank you, Rosa, loved our chat and grateful to have run into you at KBIS! And, of course, thank you to our amazing partners: TimberTech, Pacific Sales, and Design Hardware. These are incredible companies and true friends of the trade. Please keep them in mind for your next project.

Thanks to you for listening, subscribing, and sharing the show with your friends and colleagues. If you haven’t subscribed yet, go ahead and hit that button so you get each new episode delivered straight to your feed.

I always love hearing from you, so keep those messages coming—email me at convo by design at outlook dot com and follow along on Instagram, @ConvoXDesign (with an “X”).

Until next week—thank you for spending this time with me. Be well, stay focused, and now that it has really settled in… do your best to rise above the chaos.

Order and Courage Amid Chaos. The Will to Style Meaningful Interiors | 604 | Barrie Spang, Sapphire Pear

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As hard as it is for me to believe, it’s August. It’s hard for me to believe it’s August because it just felt like it was January. I was feeling a little tense about a number of things on the horizon at that time. Thank goodness none of the feared chaos materialized. (6SS)

Okay, perhaps a little… Perhaps a lot. It might surprise you to know that it wasn’t Kelly Clarkson who came up with that concept. It was German philosopher, Fredrich Nietzsche. It can be found in his book, from 1888 called Twilight of the Idols. It’s an expanded philosophical approach to post-traumatic growth. This year has been the most stressful since the 2020-2022 Pandemic Era. If you recall, those challenges made our industry stronger, made us stronger. It’s a challenge to talk about life and death in the context of design. But it’s not a stretch at all to discuss these concepts while framing the quality of life and design.

Today, you are going to hear from Barrie Sprang of Sapphire Pear. 

Barrie shared her background in design, influenced by her grandmother’s interest in design school and her father’s work in high-end real estate in Cleveland. She expressed her lifelong passion for using color and bold textures in design, citing personal experiences with how colors can impact emotions and spaces. Josh praised her work for its use of color and texture but expressed a critique about her sometimes conservative approach, particularly given her background in the traditionally traditional Midwest. 

Barrie and I discuss the challenges of balancing client preferences with personal design philosophy, particularly regarding color choices. Barrie explained how her firm was built around bold, colorful designs, though she still accommodates clients who prefer neutral tones by incorporating subtle pops of color. They explored the impact of design trends, including the “Color of the Year” phenomenon, with Barrie noting that while it can inspire, it often leads to over-saturation in the market and potentially regrettable choices for clients.

We talk about the influence of coastal trends on Midwest culture, particularly in Ohio, where different cities like Cincinnati, Columbus, and Cleveland have distinct styles. Barrie explained that post-pandemic, there has been an influx of people moving to Ohio from coastal cities, attracted by its affordable cost of living, lack of natural disasters, and the ability to work remotely. This migration has positively impacted Barrie’s business, allowing for more creative and custom design work at a lower cost due to lower labor and trade costs, as well as access to skilled Amish carpenters.

How the decline of traditional design centers, noting that the Cleveland Design Center has largely closed, and they now travel to Chicago for client meetings means to those affected. That the model has become less effective due to several factors, including the opening of design centers to the public, which made pricing confusing and diminished the special experience for designers and clients. They also observed that the proliferation of design houses and the ease of finding products online has watered down the quality of design experiences previously offered by these centers.

And how the challenges in the furniture industry, particularly regarding pricing, availability, and logistics are changing the way designers specify. How the pandemic and tariffs have affected supply chains, leading to long lead times and unexpected issues. Barrie emphasized the importance of maintaining strong relationships with manufacturers and showrooms to navigate these challenges. They also touched on the logistics of furniture production and distribution, noting the inefficiencies of the current point-to-point system in the U.S. and the potential benefits of a regional approach for some designers.

Barrie discussed several design projects, focusing on a colorful maximalist bedroom, a multi-color kitchen in Shaker Heights, and a whimsical bathroom in Rocky River. Barrie explained the design process and client preferences for each project, highlighting the use of custom elements and color palettes. Make sure to go to the show notes and click the link to see her work as she explains it.

I think these conversations can accomplish a few things that include; allowing you to hear how other creatives are experiencing the same thing you are and how they chose to address these issues. And you are going to hear all about it, right after this.

That was Barrie Sprang of Sapphire Pear. A magnificent kitchen designed for a thruple. That is a first on the show and I love that.  Thank you, Barrie. Loved our chat. Since I opened with Nietzsche, I’ll close with a quote of his.

“And those who were seen dancing were thought to be insane by those who could not hear the music.”

While widely credited to Nietzsche, there is no evidence he actually said it. But there was no internet in the 1800’s, so I choose to believe he said it. And just how important this idea is. Being true to the ideals, morals and vision that drive you as a creative will always be challenge to maintain. As the philosophical force known a Steelers Wheel once pondered, “Clowns to the left of me, jokers to the right, here I am, stuck in the middle with you. Don’t let the clowns and jokers define you or your work. It’s easier said than done. I know.

Thank you for listening. If you liked this episode, share it with a friend who loves design, subscribe to Convo By Design wherever you get your podcasts. And continue the conversation on Instagram @convo x design with an “x”. Keep those emails coming with guest suggestions, show ideas and locations where you’d like to see the show.

Thank you to my partner sponsors, TimberTech, The AZEK Company, Pacific Sales, Best Buy and Design Hardware. These companies support the shelter industry so give them an opportunity on your next project. Thanks again for listening. Until next time, stay focused and rise about the chaos. -CXD

Kitchens, Clients & the Art of Rebuilding After Disaster Strikes | 598 | Live from Pacific Sales Kitchen and Home in Pasadena, CA.

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Today, we’re taking you into the heart of the home—and into the heart of a crisis. This is part three of our special series on kitchen design in the context of post-wildfire rebuilding. But this isn’t just about appliances and finishes. It’s about resilience, emotional healing, and how design professionals are redefining what a kitchen truly means in the aftermath of disaster.

In this episode, you’ll hear from an extraordinary panel of designers and industry pros tackling some of the toughest questions we face when rebuilding from scratch—often under pressure, always with purpose.

Designer Resources

Pacific Sales Kitchen and Home. Where excellence meets expertise.

Design Hardware – A stunning and vast collection of jewelry for the home!

 – Where service meets excellence

TimberTech – Real wood beauty without the upkeep

We talk about the emotional weight clients carry into the design process and how trauma-informed planning can help ease that burden. You’ll hear how priorities shift when clients aren’t just dreaming up a dream kitchen—they’re reconstructing their lives. Function trumps flash, accessibility takes center stage, and the kitchen becomes more than a cooking space—it’s a symbol of comfort, safety, and a return to normalcy.

We’re also exploring how wildfires and insurance timelines are reshaping the design-build process itself. From tight ALE (Additional Living Expense) windows to panic buying and long lead times, designers are balancing empathy with efficiency, and creativity with constraint.

You’ll hear how technology—from induction cooktops to full home automation—is influencing new builds, and why education and trust are key when introducing these tools. We’ll talk about sustainable materials, fire-resistant solutions, and why regional design—from Altadena to the Palisades—is more influential than ever.

Finally, we examine the critical importance of early collaboration. When architects, designers, and contractors don’t align from day one, it’s the homeowner who pays the price—in money, time, and emotional energy.

This is a conversation for designers, builders, architects, and homeowners navigating recovery—or for anyone passionate about the evolving role of residential design in a time of crisis. It’s thoughtful. It’s raw. And it’s exactly the kind of dialogue that defines Convo By Design. The following program was recorded live form Pacific Sales Kitchen and Home in Pasadena, California. This group of amazing creatives had fantastic insights. The group included:

Emma DeRoche | Emma DeRoche Interior Design @derochedesign

Emma DeRoche of DeRoche Interior Design specializes in interior architecture with a deep emphasis on personalization. Her approach is highly client-centric—rooted in understanding who clients are, were, and aspire to be—and translating that into meaningful, livable design. Rather than adhere to a signature style, Emma’s work ranges from sleek, minimalist kitchens with hidden appliances to richly traditional spaces with detailed millwork and warm finishes. She designs kitchens that are not just functional, but deeply expressive—often including secondary prep kitchens, outdoor cooking spaces, and thoughtful additions like bathroom fridges or bedroom coffee stations. Her work reflects a shift in how we live: more casually, more connected, and more personally.

Eva Hughes | Black House Beige @blackhousebeige

Eva Hughes, founder of Black House Beige, leads a bi-coastal design firm based in Los Angeles with projects in both California and New York. Her work blends beauty and function, creating homes that evolve with families while reflecting their identity and lifestyle. Eva emphasizes regional lifestyle differences—such as LA’s car-centric, home-focused routines versus New York’s walkable, compact living—which directly influence design choices. Her approach involves keen observation and communication, especially when tailoring kitchens to client routines, from child-friendly layouts to chef-grade functionality. Eva is also a featured designer in this year’s Pasadena Showcase House, where she designed a powder bath—gaining insight as her own client and connecting deeply with the design community.

Gail Jamenetz | Soul Interiors Design @soul_interiors_design

Gail Jamentz is the principal of Soul Interiors Design, a firm deeply rooted in wellness-focused, sustainable design. Based in Altadena—where she also resides—Gail brings a personal and empathetic approach to her work, having lost her own home in the recent fires. Her mission is to help clients rebuild with intention, turning tragedy into an opportunity to create healthier, more fire-resistant, and joy-filled homes. Gail emphasizes education and advocacy, guiding clients through the complex rebuilding process while honoring Altadena’s character and community. She’s also a vocal supporter of thoughtful planning over rushed prefab solutions, and a believer in design as a tool for hope, healing, and community regeneration.

Neela Woodard | Neela Woodard Design @neelawoodarddesign

Neela Woodard is the founder of Neela Woodard Design, based in Burbank, California. With East Coast roots, Neela blends a personalized, human-centered approach with practical functionality—designing spaces that reflect not just her clients’ tastes, but who they are and how they live. Her work emphasizes the kitchen as the heart of the home, especially in contrasting communities like Altadena and the Palisades, where needs and styles vary widely. Neela brings a deep understanding of how lifestyle and regional context shape kitchen use, from indoor-outdoor living to evolving tech and storage solutions. She’s also navigating current supply chain and tariff challenges with creative problem-solving and a forward-thinking mindset—balancing urgency with long-term vision.

Tanya Paz |  TAP Studio @tap.studio

Tanya Paz, founder of TAP Studio in Pasadena, integrates architecture, interiors, and wellness in her work across residential and institutional projects. The recent fires deeply impacted the Los Angeles area, reshaping designers’ roles to include client advocacy, emotional support, and practical assistance in temporary housing and rebuilding. The loss extends beyond structures to personal histories embedded in homes, prompting new conversations about functionality and client needs. Rebuilding spans diverse housing types and budgets, demanding inclusive design solutions. Inspired by historical mass-produced kitchens like the Frankfurt Kitchen, TAP Studio explores customizable prefab “kits of parts” to deliver quality kitchens within fixed budgets. Prefabrication offers speed and cost control, especially for ADUs and cabinetry, but must balance standardization with customization. Overall, the fires have expanded designers’ responsibilities, highlighting their role in supporting clients through trauma and rebuilding resilient, meaningful homes.

Verzine Hovasapyain |Pacific Sales Kitchen and Home  @pacificsales

Verzine Hovasapyan is the Premium Manager at Pacific Sales, where she’s spent the past 25 years building deep relationships in the appliance industry. Based in Southern California, she oversees luxury sales, vendor training, and trade partnerships, with a strong focus on supporting the design community and staying ahead of appliance trends. Verlaine brings a relational, client-centered approach to her work—emphasizing continuity, care, and partnership, particularly in communities like Altadena, where many are rebuilding after fire loss. She champions the role of designers in grounding clients’ aspirations in reality, offering Pacific Sales showrooms and vendor spaces as hands-on resources. With ties to Best Buy, her team also offers financing programs, community incentives, and a designer rewards system—supporting both professionals and homeowners through every phase of the build or remodel journey.

Some of the topics covered in the following conversation include:

The Kitchen as the Emotional and Functional Heart of the Home

  • Kitchens hold deep emotional significance—sites of daily rituals, memories, and togetherness.
  • After a wildfire, the kitchen becomes a symbolic space for recovery and hope.
  • Design decisions are highly personal and emotionally charged.
  • Clients often want to recreate or reimagine their old kitchens with updated functionality.

Regional Differences in Design Expectations and Constraints

  • Distinct design preferences and material palettes between regions like Altadena and the Pacific Palisades.
  • Community aesthetic and architectural history influence rebuilding styles.
  • Regulatory hurdles vary by area, with different zoning, setback rules, and historical preservation requirements shaping outcomes.

Evolving Client Priorities Post-Wildfire

  • Clients are more focused on resilience, function, and safety than aesthetic trends.
  • Many are embracing sustainability, energy efficiency, and adaptability.
  • There is increased openness to modern design and materials, including induction cooking and engineered surfaces.
  • Emotional trauma affects client engagement—many lean on designers to make decisions.

Role of the Designer in Trauma-Informed, Post-Disaster Projects

  • Designers become part therapist, part advocate, and part project manager.
  • Clear, compassionate communication is key.
  • Emotional intelligence is just as important as technical design knowledge.
  • Clients often need guidance to make rational decisions under emotional duress.

Integration of Technology and Customization in Kitchen Design

  • Appliance integration is increasingly customized to lifestyle, with layouts tailored to how families live and cook.
  • Tech choices (e.g., induction, smart appliances) must be balanced with usability and client familiarity.
  • Over-customization can be a risk when designing from trauma—designers guide clients toward practical solutions.

Accessibility, Aging-in-Place, and Multigenerational Living

  • Kitchens are being designed with long-term use in mind—features accommodate aging or differently abled residents.
  • Appliance height, clearance, lighting, and ergonomic storage are now standard considerations.
  • Design reflects changing family dynamics, including more multigenerational households post-disaster.

Supply Chain Disruptions and Construction Delays

  • Long lead times for appliances, cabinetry, doors, and windows require early ordering—often a year or more in advance.
  • Delays lead to warehousing challenges, lost warranties, and misaligned installation schedules.
  • Designers, builders, and clients must constantly adapt timelines to product availability.

Financial Pressures: Tariffs, Budgets, and Insurance Deadlines

  • Rising material and appliance costs due to tariffs force compromises in design.
  • Insurance coverage for temporary housing (ALE) puts pressure on timelines and decision-making.
  • Budget-conscious clients often opt for fewer or more affordable design elements.
  • Designers must advocate for quality while respecting financial realities.

Collaboration Between Designers, Architects, and Contractors

  • Misalignment between architecture and interior functionality often leads to design inefficiencies.
  • Early collaboration is essential—especially in kitchen planning—to ensure layouts work for real-life usage.
  • Clear role definition and respect for each discipline improve outcomes and reduce errors.

Educating Clients and the Public About New Technologies

  • Induction cooking is gaining traction for its efficiency and safety, but requires client education.
  • Misinformation and lack of awareness among electricians, builders, and homeowners can slow adoption.
  • Designers play a key role in bridging the knowledge gap and driving sustainable choices.

That was the full conversation on designing for fire restoration and the ultimate functional kitchen.—an important and timely topic that continues to evolve as our climate, policies, and expectations shift. Thank you to this amazing group; Gail, Neela, Eva, Emma, Tanya and Verzine. I want to thank my partner sponsors who help make this show possible: Pacific Sales Kitchen and Home, a Best Buy Company, TimberTech, and Design Hardware. Thank you for listening, subscribing, and sharing the show with your colleagues. Your support means everything, and it helps grow this conversation across the design community.

Make sure you subscribe to Convo By Design so you never miss an episode. We have more incredible guests, ideas, and conversations coming your way.

Please keep those emails coming. You can reach me directly at convoByDesign@outlook.com, and be part of the conversation on Instagram, @ConvoXDesign—that’s Convo X Design with an “X”..

This is a complex issue and one that requires both deeper thought and immediate action.  I want to thank every one of our expert guests for their insights, time, and passion. We are surrounded by complex issues, are we not? That’s why I have been encouraging you to manage these complicated times. Because it’s real. It’s exhausting. But, from transition, comes opportunity. It is just a matter of thinking about it differently and finding the shiny, glimmering opportunities amongst dark and ominous clouds. So, stay focused and rise above the chaos. – CXD

A Study of Architecture. The Roles of Form and Function in Large and Complex Structures | 589 | CO Architects

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We have come to a tipping point in the business of design. The point of no return. There has been a debate about form following function since architect Louis Sullivan coined the term. A protege named Frank Lloyd Wright once said, “Form follows function, that has been misunderstood. Form and function should be one, joined in a spiritual union.” This will most likely not go over well with the most ardent FLW supporters and fans, but I believe Wright misunderstood this as well. Sullivan suggested that form following function meant the design should speak to the intended purpose of a structure and not simply be reflective of historical design, ornamentation or precedents. I won’t speak for anyone but myself when I say that I have toured a number of Wright’s works and I don’t agree with his take on form following function. This will and should be debated, but not today. Today, we are going to focus on how form must follow function, or the project won’t perform.

Designer Resources

Pacific Sales Kitchen and Home. Where excellence meets expertise.

Design Hardware – A stunning and vast collection of jewelry for the home!

 – Where service meets excellence

TimberTech – Real wood beauty without the upkeep

Today, you are going to hear from Parini Mehta, AIA LEED AP, Tanner Clapham, AIA and Michael Stebbins, AIA from CO Architects. CO Architects, a firm dedicated to perpetual innovation and continual improvement through collaboration. This is a firm dedicated to creating lasting impact through design and the following conversation is evidence of that. This conversation is about the collaborative nature of an architecture firm that allows their architects to work on different types of projects and share their typology specialty while learning new ones in real time. We are discussing; education architecture, healthcare, medical facilities, laboratory architecture, research and exploring the idea of future-proofing structures from affects of both seen and unseen factors. I’m so appreciative for this opportunity to explore these ides with the incredible creatives. Since 2017, Convo By Design has been featuring peer-to-peer conversations from showrooms across the country. This one was recorded live from Design Hardware in Los Angeles. 

There has always been a deep divide between residential and commercial architecture. While I won’t rant about it today. Since the days of Julia Allison focused on the rise to celebrity through internet fame, we as a society have been discussing design and architecture through social value, not performative value. When you see your favorite design publication of website feature the latest celebrity home, you fill find that not much attention, if any has been focused on the performative value of the space. Much of what we see is about materiality, aesthetic, brands and it’s usually focused on a celebrity. And that’s fine. Design porn is not new, but it also doesn’t do much for moving the conversation forward. What conversation? How do top tier architects and the firms that employ them focus on commercial design, and create form that follows function in an environment where the function not only matters, but is critical to the success of the project? That is the conversation we should be having. And we are. You are going to hear it, right after this.

Designer Resources

Pacific Sales Kitchen and Home. Where excellence meets expertise.

Design Hardware – A stunning and vast collection of jewelry for the home!

 – Where service meets excellence

TimberTech – Real wood beauty without the upkeep

Thank you Parini, Michael and Tanner for taking the time to visit. Thank you to all of the professionals at CO Architects for your skill and willingness to share. Thank you to my incredible partner sponsors, TimberTech, Pacific Sales, and Design Hardware. Amazing companies and great friends to the trade so please give them an opportunity for your next project. Thank you for listening, subscribing to the show and sharing with your colleagues. If not already subscribing, please consider that so you receive every new episode automatically to your podcast feed. 

Please keep those emails coming convo by design at outlook dot com and follow the conversation on Instagram, @ConvoXDesign with an “X”.

Until next week, thank you for sharing this time together, until the next episode, be well, stay focused and now that it has arrived in earnest, try to rise above the chaos. – CXD

The Winds of Change Are Blowing In A New Era of Design Thought Leadership | 587 | Steph Schlegelmilch of Studio Seva

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Things are changing. Can you feel it? I can. The mood in the design, architecture, built space is changing in response to external factors. Those external factors are being felt in numerous ways. I’ll give you an example and we don’t about this much, not nearly enough. Hardening of the enclosure in architecture is leading to new ways architects are approaching the exterior envelope of projects to address the threats brought on by climate change. Remember ‘global warming’? That was a misnomer, it’s climate change. Design has and in large part is still focused on aesthetic, but that too is changing. Are you changing with it?

Designer Resources

Pacific Sales Kitchen and Home. Where excellence meets expertise.

Design Hardware – A stunning and vast collection of jewelry for the home!

 – Where service meets excellence

TimberTech – Real wood beauty without the upkeep

Change is hard. All change is hard. But without change, there is no evolution. Without evolving, we do the same things over and over regardless of the outcome. I have changed, Convo By Design has changed. Seemingly everyone has a podcast now, and it feels like every editorial headline is ‘something’ by design. 12 years ago, neither was that way. I see how my own editorial approach has changed, these conversations we share each week have changed and the industry is changing as well. Not by choice, but because, as the quote from Moneyball goes, “Adapt or die”. Today, you are going to listen in on my conversation with Steph Schlegelmilch, founder and chief creative director of Studio Seva. This Westport, Connecticut based creative blends a holistic approach with technical application. Steph shares her thoughts on a number of ideas affecting the business of design today, and these ideas are not going away any time soon. They include; 

  • An appreciation of and learning form failure
  • Experience and collaboration
  • Exploration of style, techniques and materials
  • Styling and photography
  • Trend translation , modification and the edit process
  • Home styling challenges
  • Lighting design
  • Partnerships

All of these ideas should be taught in a formal design education. Sadly, they are not. But you can find them explored here. So, enjoy this episode with Studio Seva’s Steph Schlegelmilch.

Thank you, Steph. Enjoyed this. Thank you to my incredible partner sponsors, TimberTech, Pacific Sales, and Design Hardware. Amazing companies and great friends to the trade so please give them an opportunity for your next project. Thank you for listening, subscribing to the show and sharing with your colleagues. If not already subscribing, please consider that so you receive every new episode automatically to your podcast feed. 

Please keep those emails coming convo by design at outlook dot com and follow the conversation on Instagram, @ConvoXDesign with an “X”.

Until next week, thank you for sharing this time together, until the next episode, be well, stay focused and now that it has arrived in earnest, try to rise above the chaos. – CXD

The High Points, Everything You Need to Be Ready for the Spring High Point Market | 582 | Victoria Holly

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If you are listening to this episode the week it’s published, that would be the week of April 22nd, and you are planning on attending the Spring High Point Market, lucky you… You are going to hear from Victoria Holly, founder of her eponymous firm and one of this years Style Spotters at High Point Market, the Spring 2025 edition. What does it mean to spot style, differentiate emerging style from trend and further differentiate trend from trendy? Trendy, ugh.

Designer Resources

Pacific Sales Kitchen and Home. Where excellence meets expertise.

Design Hardware – A stunning and vast collection of jewelry for the home!

 – Where service meets excellence

TimberTech – Real wood beauty without the upkeep

Something can be trending and have lasting impact on design, but that separation of lasting impact vs ephemeral interest has been dogging the industry for quite some time. Victoria and I talk about this in detail as well as how she prepares for a show like High Point Market and what conversations she will be having as it relates to supply chain, pricing, tariffs and potential brand partnerships. The following is a master class on event prep. A conversations that was a joy to participate in and that I am incredibly proud to share with you in the hopes that you can prep if your going this time or perhaps in the fall. This conversation is absolutely jammed with actionable ideas for design talent at every level because Victoria knows her industry well. It is clear that she has studied her craft and knows how she wants that knowledge and insight to serve her. An idea that we don’t talk about nearly enough. But we do today and you will hear it all in the next hour.

Thank you Victoria, loved this. Thank you to my incredible partner sponsors, TimberTech, Pacific Sales, and Design Hardware. Amazing companies and great friends to the trade so please give them an opportunity for your next project. Thank you for listening, subscribing to the show and sharing with your colleagues. If not already subscribing, please consider that so you receive every new episode automatically to your podcast feed. 

Please keep those emails coming convo by design at outlook dot com and follow the conversation on Instagram, @ConvoXDesign with an “X”.

Until next week, thank you for sharing this time together, until the next episode, be well, stay focused and now that it has arrived in earnest, try to rise above the chaos. – CXD

Technical & Bold, the Transformative Nature of Design | 580 | Lauren Reyes Lim , LVR Studios

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Topics that keeps bubbling up in conversations industry wide is burnout. Exhaustion. Dealing with the daily and unrelenting chaos. These feelings are coming from the stresses caused by the constant price increases, subscription increases, the lost art of customer service and yes, the overall chaos caused by a litany of factors and you know what I’m talking about.

Designer Resources

Pacific Sales Kitchen and Home. Where excellence meets expertise.

Design Hardware – A stunning and vast collection of jewelry for the home!

 – Where service meets excellence

TimberTech – Real wood beauty without the upkeep

I say, “you know what I’m talking about” instead of saying it, because, yeah, I’m sick of talking about it. Sick of thinking about it. I want to feel like I did back in 2022. That was a good year. The pandemic was behind us and blue skies ahead. So, your tired. Yeah, me too. The thing that recharges my batteries? The interpersonal conversations that you hear on the show. I started Convo By Design to tell the stories behind design. To showcase the very design that makes me happy. It’s that feeling I used to get when a new issue of Metropolitan Home arrived in the mail. It would be sitting there in the mailbox. I would spend a minute just looking at the cover, through the poly bag. I would spend a minute trying to imagine what will be in there. Then I would save it. Force the anticipation to build. Then put it down for a while and come back when I had a full hour or more to really dig in, read the Editors Letter, Pub Note, the Masthead, scour the ads. Did you know the advertising is really the best way to determine the forthcoming trends? The marketing, not the editorial is where you learn about future-thought.  But the editorial is what has been happening for the past 3 months to 2-years while the projects were in process.

I don’t think I have ever spoken with you about how I hope you use Convo By Design. This show is offered as both product and service. My hope is that you will take me with you on your walks, runs, trips to discover at local design centers or at the airport as you are on your way to the next big event. 

I tell you this in support of the conversation you are about to hear with Lauren Reyes Lim, principal and founder of LVR Studios. Lauren’s work, and that of her firm is both throwback and futuristic in thought and delivery. Pattern, color, texture, styling and presentation. That is very much how this chat goes as well. I hope you enjoy it. It’s coming up, right after this.

Loved this. Thank you Lauren. Thank you to my incredible partner sponsors; TimberTech, Pacific Sales, and Design Hardware. Amazing companies and great friends to the trade so please give them an opportunity for your next project. And, thank you for listening, subscribing the show and sharing with your colleagues. If not already subscribing, please consider that so you receive every new episode automatically to your podcast feed. Until next week, thank you for sharing this time together, until the next episode, be well, stay focused and now that it has arrived in earnest, try to rise above the chaos. – CXD