KBIS Series Part Six featuring Kitchen365: Digitizing the Kitchen Cabinet Industry from Design to Delivery

Transforming the Kitchen Experience: How Kitchen365 Streamlines Design, Specification, and Delivery

At KBIS 2026, Bhavin Patel and Hiren Modi of Kitchen365 discuss how their end-to-end technology platform is reshaping the kitchen cabinet industry—making design faster, orders more accurate, and showrooms more agile.

  • Digitizing Kitchen Design: Kitchen365’s design service accelerates the process from field measurement to final kitchen plan, completing in hours instead of a week.
  • B2B Order Management System (OMS): Streamlines dealer and distributor interactions, supports tiered pricing, multi-warehouse fulfillment, and integrates with existing design software like ProKitchen.
  • Consumer-Facing Digital Tools: Price estimators and visualizers allow homeowners to explore and configure kitchens online, reducing showroom dependency.
  • Reducing Scope Creep & Specification Drift: Digital twins and high-fidelity visualizations ensure designs align with customer expectations, lowering errors and change orders.
  • Process Integration & Efficiency: CSV-driven workflows reduce manual data entry, freeing staff for higher-value work and increasing accuracy.
  • Hybrid Showroom Model: Physical showrooms serve as inspiration hubs, while digital platforms handle design, ordering, and lead generation.
  • Democratizing Information: Transparency across pricing, inventory, and specifications strengthens trust between showrooms, designers, distributors, and clients.
  • Competitive Advantage Through Workflow: Beyond products and aesthetics, efficiency and integration of design, data, and delivery create the next edge in the kitchen industry.

At KBIS 2026, Kitchen365 is showcasing a transformative approach to the kitchen cabinet industry. Founded to address the fragmented workflows between designers, retailers, and manufacturers, Kitchen365 is more than a software company—it is a full-scale ecosystem that digitizes, automates, and scales the kitchen design process.

Bhavin Patel, President, and Hiren Modi, Co-Founder and CEO, shared their journey of identifying inefficiencies in the industry. From lengthy design cycles that could take a week to fulfill to manual order entry prone to costly errors, the opportunity for modernization was clear. Kitchen365 first tackled this by offering a kitchen design service that allows designers to focus on client interactions while the platform handles technical drawings, reducing turnaround times to mere hours.

The platform’s B2B Order Management System (OMS) revolutionizes distributor and dealer workflows. Tiered pricing, multi-warehouse inventory tracking, and CSV integrations with design software reduce manual errors and improve fulfillment speed. Retailers now have the ability to quickly provide quotes, place orders, and communicate with clients without extensive back-office staffing.

For homeowners, Kitchen365 offers interactive digital tools like price estimators and 3D visualizers, enabling them to explore kitchen options remotely. High-fidelity visualizations and digital twins reduce “specification drift,” ensuring that what is imagined in the design phase aligns with the final installation. This not only minimizes costly post-order changes but also enhances the overall customer experience.

Kitchen365 also empowers showrooms to evolve. Dealers gain enterprise-level digital portals with catalog management, lead generation, and design visualization, all accessible for a modest subscription. This hybrid model integrates physical and digital experiences, giving clients the tactile inspiration of a showroom and the efficiency of an online platform.

Underlying all these innovations is a commitment to transparency. By democratizing information across pricing, inventory, and specifications, Kitchen365 strengthens relationships between distributors, dealers, designers, and end clients. The result is a seamless, efficient, and more confident workflow—from first consultation to final installation.

Bhavin and Hiren emphasize that technology does not replace the human element but amplifies it. Designers become “complexity curators,” focusing on aesthetics and client experience while Kitchen365 handles data management, order accuracy, and process efficiency. The platform exemplifies how technology, when paired with industry expertise, can elevate every participant in the kitchen cabinet ecosystem.

In a market long defined by artisanal craftsmanship and manual processes, Kitchen365 demonstrates that the next competitive advantage isn’t just in style or materials—it’s in integrated, intelligent workflows that make the industry faster, more transparent, and more client-focused.

Guest: Brandon Drum, Owner | Prime Cabinetry

Learn more about Kitchen365:

KBIS Series Part Five | Stop Surviving the Industry & Start Shaping It with Green Forest Cabinetry

In a category often defined by tradition, Green Forest Cabinetry is applying data science, manufacturing discipline, and cross-industry thinking to challenge long-held assumptions about cabinetry. Their approach reveals how operational precision—not marketing—creates real value for designers, builders, and homeowners.

Green Forest Cabinetry’s leadership team including, CEO, John Morgan, COO, Nathan Boone and CIO, Michael Boone share how treating cabinetry as an information-driven business, not just a manufacturing process, has enabled dramatic gains in quality, efficiency, and affordability. From machine learning and performance-based compensation to packaging innovation and cultural transformation, their story illustrates how operational clarity creates competitive advantage.

Cabinetry has long been viewed as a static category—functional, necessary, but rarely innovative. Yet beneath the surface, a new generation of manufacturers is redefining what cabinetry can be by focusing not on materials alone, but on systems, data, and human performance.

In this conversation, Green Forest Cabinetry’s leadership explains how they built a manufacturing culture centered on measurable output, accountability, and continuous improvement. Their approach borrows heavily from industries like automotive manufacturing, Formula One racing, and technology, where precision, repeatability, and efficiency are essential.

By applying machine learning to packaging optimization, implementing transparent performance metrics across their workforce, and prioritizing supply chain flexibility, the company has achieved a damage and defect rate of just 0.69%—far below the industry average of 2.5–3.5%. These gains not only reduce operational costs but dramatically improve reliability for designers, builders, and homeowners.

Ultimately, this conversation reveals a powerful truth: cabinetry is no longer just a product. It is a system. And the manufacturers who treat it as such are redefining the future of the industry.

Cabinetry as an Information Business, Not Just a Manufacturing Business


Green Forest views cabinetry as a data and logistics challenge as much as a fabrication process.

  • Accurate information flow is more valuable than machinery alone.
  • Data governs production timing, quality control, fulfillment, and service.
  • Reliability—not just product quality—defines customer satisfaction.

Why It Matters:
Designers and builders don’t just need beautiful cabinetry—they need dependable delivery and complete orders.

Relevant Links:

KBIS Series Part Four | Quiet Luxury and the Rise of the Technicurean: How SKS Is Designing the Invisible Kitchen

Luxury appliances are no longer defined by visibility—they’re defined by intentional invisibility, precision performance, and seamless integration. At KBIS 2026, SKS reveals how thoughtful innovation, AI integration, and designer collaboration are reshaping the kitchen into a quieter, smarter, more intuitive environment. This is the emergence of a new user: the Technicurean.

John Russo explains how Signature Kitchen Suite is redefining luxury through purposeful technology, invisible induction, behavioral AI, and collaborative product development. The future kitchen doesn’t demand attention—it anticipates needs, enhances experiences, and disappears into the architecture.

At the Kitchen & Bath Industry Show, innovation isn’t simply introduced—it’s tested, challenged, and refined in real time. For Signature Kitchen Suite, KBIS functions as a live laboratory where designers, builders, and specifiers provide critical feedback that directly shapes future product development.

John Russo shares how SKS approaches innovation deliberately, prioritizing purposeful performance over novelty. From invisible induction cooktops integrated beneath countertops to AI-powered refrigeration that anticipates user behavior, the goal is not to showcase technology—but to integrate it so seamlessly that it enhances daily life without disrupting it.

This conversation explores the rise of the Technicurean—a new luxury consumer who values precision, connectivity, and design harmony equally. Through quiet luxury, behavioral intelligence, and deep collaboration with the design community, SKS is building an ecosystem where appliances become architectural infrastructure rather than standalone objects.

KBIS as a Live Product Development Environment

  • KBIS functions as a real-world testing ground for future innovation.
  • Designers provide immediate feedback that shapes product refinement.
  • Concept products are introduced early to validate design direction.
  • Direct interaction between engineers and specifiers accelerates innovation.

Quiet Luxury: The New Definition of Premium

Quiet luxury shifts focus from visual dominance to experiential excellence.

Core principles:

  • Appliances integrate seamlessly into architecture.
  • Minimal visual disruption supports design continuity.
  • Performance becomes more important than appearance.
  • Acoustic comfort is essential—refrigeration operating around 38–39 dB.
  • Luxury is defined by how appliances make life easier, not how they look.

Invisible Induction and Architectural Integration

SKS is exploring cooktop technology that disappears completely into the countertop.

Implications:

  • Cooking surfaces no longer interrupt architectural surfaces.
  • Light-guided induction zones provide precision without visual clutter.
  • Appliances transition from objects into embedded infrastructure.
  • Product development includes multi-year concept validation cycles.

The Rise of the “Technicurean” Consumer

The Technicurean represents a growing demographic combining technological fluency with culinary passion.

Characteristics:

  • Values precision cooking and performance.
  • Expects seamless integration with digital ecosystems.
  • Prioritizes experiential quality over feature quantity.
  • Younger luxury consumers are accelerating this shift.

Purposeful AI: Technology That Anticipates Behavior

AI is being applied to solve practical problems rather than simply introduce novelty.

Examples:

  • AI-powered refrigeration anticipates usage patterns and adjusts cooling.
  • Oven cameras identify food and automatically adjust cooking parameters.
  • Remote monitoring allows users to supervise cooking from anywhere.
  • Automation reduces cognitive load and improves consistency.

Applicable Link:

  • LG ThinQ

Precision and Performance as the Foundation of Luxury

SKS emphasizes engineering performance alongside design integration.

Examples:

  • Induction ranges with 7,000-watt burners capable of boiling water in under a minute.
  • Column refrigeration producing clear craft ice.
  • Precision temperature management improves food preservation.
  • Technology enhances outcomes, not just convenience.

Collaborative Design as a Product Development Strategy

Designers directly influence final product form and function.

Process includes:

  • Design collective consultations.
  • Specifier surveys and feedback loops.
  • Prototype testing and iteration cycles.
  • Cabinet alignment, integration, and architectural consistency driven by designer input.

Full Home Automation and the Appliance Ecosystem

Appliances are becoming integrated nodes within larger home ecosystems.

Capabilities include:

  • Voice-controlled appliances.
  • Integrated lighting, HVAC, and appliance automation.
  • Recipe-driven automated cooking processes.
  • Unified control across multiple home systems.

The Invisible Kitchen: How Quiet Luxury and Behavioral Technology Are Redefining Appliance Design

For decades, luxury appliances were designed to be seen. Professional-grade stainless steel, oversized handles, and bold visual presence signaled performance and status. But today, the most important innovation in the luxury kitchen may be its disappearance.

Signature Kitchen Suite is helping lead a shift toward what it calls quiet luxury—a design philosophy where performance is paramount, but visibility is optional. The goal is no longer to showcase the appliance itself, but to integrate it so seamlessly into the architectural environment that it becomes invisible.

This shift reflects a deeper evolution in how luxury is defined. True luxury is no longer about visual dominance. It’s about effortlessness.

Concepts like invisible induction cooktops illustrate this transformation. By placing induction elements beneath the countertop surface, cooking becomes fully integrated into the architecture. When inactive, the kitchen appears uninterrupted. When active, subtle lighting indicates where heat is applied. The appliance becomes infrastructure.

This philosophy extends beyond aesthetics into performance and intelligence.

Artificial intelligence is now being used to anticipate user behavior and improve outcomes. Refrigeration systems can monitor usage patterns and adjust cooling cycles to maintain temperature stability. Oven cameras can identify food and automatically adjust cooking settings. These technologies operate quietly, improving consistency without requiring intervention.

Importantly, this innovation is not happening in isolation.

Events like KBIS provide critical real-world validation. Designers, builders, and specifiers offer immediate feedback, allowing manufacturers to refine products before full release. This collaborative approach ensures that innovation aligns with how kitchens are actually designed and used.

It also reflects the emergence of a new consumer profile: the Technicurean.

This user values precision, connectivity, and design equally. They are comfortable with technology but expect it to serve a clear purpose. They prioritize performance and integration over novelty. For them, the kitchen is not simply a functional workspace—it is part of a larger lifestyle ecosystem.

This shift is also generational. Younger homeowners have grown up with connected technology and expect seamless integration across devices. Appliances must function as part of a unified system rather than standalone tools.

The ultimate goal is not to add complexity, but to remove friction.

Automation, behavioral learning, and architectural integration all contribute to this objective. Appliances anticipate needs, simplify processes, and reduce cognitive load. They enhance experience without demanding attention.

In this future, the most advanced appliances will not announce themselves.

They will disappear.

And in doing so, they will redefine luxury—not as something you see, but as something you feel.

KBIS Series Part Three | Designing for Real Life & How Shifting Consumer Habits are Reshaping Appliance Design with Midea

How Behavior-Driven Design Is Defining the Future of the Home

KBIS Series 2026, findings and experiences from the Kitchen & Bath Industry Show, recorded live from the KBIS Podcast Studio presented by AJ Madison. This was the second year of this program and we built on last year’s show with even more experts in the industry sharing experience, findings and industry-leading insights.

KBIS Podcast Studio Resources:

KBIS

AJ Madison

NKBA

LUXE Interiors + Design

SubZero, Wolf & Cove

SKS | Signature Kitchen Suite

Hearth & Home Technologies

Kitchen365

Green Forrest Cabinetry

Midea

What happens when home innovation prioritizes real-world habits over flashy, unnecessary features? This conversation explores how a deep understanding of how people use their appliances every day leads to intentional solutions that fit every lifestyle. 

Join Justin Reinke, Head of Product Marketing at Midea, and Ryan Shaffer, Sr. Technical Product Planning Engineer at Midea, to discuss how hundreds of hours of in-home observation drive breakthroughs in everything from acoustic comfort to specialized hygiene. By analyzing universal pain points—like the rise of sustainable drinkware and open-concept living—we examine the R&D required to make daily chores easier through practical, performance-driven design that works harder for the household.

For decades, appliance innovation followed a predictable formula: more features, more technology, more complexity. Digital displays replaced analog controls. Connectivity introduced remote operation. Artificial intelligence promised optimization. But somewhere along the way, innovation lost sight of its most important objective—serving the human being.

Today, that philosophy is changing.

At KBIS 2026, one of the most important conversations wasn’t about technology itself, but about behavior. Appliance manufacturers are increasingly recognizing that true innovation does not begin in engineering labs. It begins in homes—watching how people live.

This shift represents a fundamental evolution in product development. Instead of asking what technology can do, manufacturers are asking what people actually need.

Consider the refrigerator. It is opened dozens of times each day, often absentmindedly, during moments of distraction, urgency, or fatigue. Every movement—the height of a shelf, the accessibility of a drawer, the ease of filling a glass—shapes the user’s experience. These micro-interactions define whether an appliance feels intuitive or frustrating.

Similarly, dishwashers must now accommodate modern behavioral realities. Reusable bottles, travel tumblers, and complex accessories require flexibility that traditional rack designs never anticipated. Washing machines must operate quietly enough to coexist within open-plan homes, where appliance noise becomes part of the lived environment.

These are not technological problems. They are human problems.

The most forward-thinking manufacturers have embraced observation as their primary design tool. By studying real households, engineers and designers can identify friction points invisible in traditional research. The goal is not to add features, but to remove obstacles.

This approach also challenges the industry’s historical obsession with specifications. Feature lists do not guarantee usability. Connectivity does not guarantee convenience. Technology that requires explanation has already failed its most important test.

The future appliance must be intuitive.

It must integrate seamlessly into daily routines, supporting behavior rather than disrupting it. It must operate quietly, reliably, and predictably. It must reduce mental load, not increase it.

Perhaps most importantly, it must respect the reality that appliances are not aspirational objects. They are functional infrastructure. They exist to support life, not define it.

This shift toward behavior-driven design reflects a broader maturation of the appliance industry. Innovation is no longer measured by novelty, but by invisibility. The best appliances do their job so well that users never think about them at all.

In the end, the future of appliances will not be defined by how advanced they are.

It will be defined by how effortlessly they serve the people who depend on them every day.

Behavior as the Foundation of Innovation

  • Product development begins with observing real-world habits.
  • Behavioral insights reveal needs consumers rarely articulate.
  • Design solutions prioritize intuitive use over technical novelty.

Practical Innovation vs Feature Saturation

  • Most consumers use only a small percentage of available features.
  • Simplification improves usability, adoption, and satisfaction.
  • Innovation must solve real problems—not marketing problems.

Appliances as Infrastructure for Daily Life

  • Refrigerators open dozens of times daily, making ergonomic design critical.
  • Dishwashers, washers, and refrigeration now integrate into behavioral routines.
  • Appliances increasingly support lifestyle efficiency, not just task completion.

Noise Reduction and Environmental Integration

  • Open floor plans make acoustic performance essential.
  • Quiet operation improves perceived quality and livability.
  • Engineering focus has expanded beyond performance to experiential comfort.

Replacement Market Realities and Design Flexibility

  • Most appliance purchases are replacements, not full remodels.
  • Products must integrate visually and functionally with mixed-brand kitchens.
  • Flexible, accessible design supports long-term usability.

Sustainability Through Longevity and Efficiency

  • Sustainability now includes durability, waste reduction, and performance efficiency.
  • Better storage and preservation reduce food waste.
  • Long product lifecycles contribute to environmental responsibility.

Human-Centric Design in an AI World | 649 | Experiences from KBIS and Why True Value is Found in the Removal of Friction

I have a confession to make. I’m exhausted. In the best possible way after a week in Orlando, Florida for the Kitchen & Bath Industry Show. I have so much to share with you today!

My journey started on the Monday before the show began for a travel day, sound check and confirming the final details form the show. In addition to hosting the KBIS Podcast Studio again this year, moderating a panel on the NEXT Stage and recording conversations for the show, I wanted to help you prepare for the show next February in Las Vegas.

But Josh, next February is like 11 months away. That’s true, but here’s a secret. Come a little closer, it’s just us. KBIS is the essential American kitchen and bath show, full stop. It’s about learning, seeing, connecting and putting all of the pieces together to understand how the American market is setting up for the next year and the trending ideas that have staying power for the next 5-10 years.

Designer Resources

Pacific Sales Kitchen and Home. Where excellence meets expertise.

TimberTech – Real wood beauty without the upkeep

You can listen to Convo By Design for the conversations with industry insiders. If I were a designer, I would. I believe that this show tells the stories that you should really know to get a feel for directionality of the industry. Specifiers are the plus of the industry and the ideas emanating from the show this year covered the technology revolution taking place from an AI perspective, but there’s more. The kitchen is in the midst of a wholesale change. And it’s exciting to see it happen in real time.

Learning was a key theme this year. If you were not at the show this year, you are behind the curve. I don’t say this to scare you, I tell you this so you make the time to get to the show next year. All three days and plan to see as much as you can. But, I wanted to share some of the key ideas from the show this year. For additional details, check the show notes.

Luxury is the measurable outcome of thoughtful design—where performance, longevity, and relevance align to support the way people actually live.

  • Luxury is the removal of friction from daily life.
  • Luxury is durability aligned with intent.
  • Luxury is design that continues to perform long after the purchase is forgotten.
  • Luxury is confidence—in function, longevity, and fit.
  • Luxury is not what you spend. It’s what you never have to rethink.

The Kitchen as the Primary Investment

  • The kitchen remains the #1 homeowner investment nationwide.
  • Homeowners are willing to exceed budget in the kitchen more than any other space.
  • The kitchen is the most public and social room in the home.
  • It represents identity: “I’m a cook,” “I entertain,” “I host.”
  • Food equals memory; appliances enable those memories.

The Expanding Kitchen Ecosystem

  • Kitchens are no longer singular spaces—they expand throughout the home.
  • Secondary kitchens (sculleries, prep kitchens, butler’s pantries) are rising.
  • Beverage centers, bars, and wine storage are increasingly common.
  • Coffee stations and en-suite kitchenettes are viewed as lifestyle enhancements.
  • Outdoor kitchens are now expected in many markets.
  • Refrigeration appears in bathrooms (skincare), offices, and guest suites.
  • Multigenerational living drives multi-kitchen design.
  • Post-COVID entertaining shifted bar culture into the home.

Value Has Replaced Price as the Primary Decision Driver

  • Consumers rarely regret investing more in appliances.
  • Longevity, performance, and service support define value.
  • Sustainability increasingly aligns with durability.

Human-Centric Design Is the New Standard

  • Appliances must be intuitive without relying on manuals.
  • UX consistency across appliances improves adoption.
  • Technology must solve real problems—not create new friction.

Appliances Are Expanding Beyond the Kitchen

  • Refrigeration, coffee systems, and specialty appliances now appear throughout the home.
  • Multi-kitchen and multi-generational design is driving specification complexity.
  • Flexibility and modular integration are essential.

Practical Innovation vs Feature Saturation

  • Most consumers use only a small percentage of available features.
  • Simplification improves usability, adoption, and satisfaction.
  • Innovation must solve real problems—not marketing problems.

Appliances as Infrastructure for Daily Life

  • Refrigerators open dozens of times daily, making ergonomic design critical.
  • Dishwashers, washers, and refrigeration now integrate into behavioral routines.
  • Appliances increasingly support lifestyle efficiency, not just task completion.

Quiet Luxury: The New Definition of Premium

Quiet luxury shifts focus from visual dominance to experiential excellence.

  • Appliances integrate seamlessly into architecture.
  • Minimal visual disruption supports design continuity.
  • Performance becomes more important than appearance.

Identity & Evolution in Design

    • Designers must periodically redefine themselves and their work to remain relevant.
    • Personal growth and evolving priorities shape professional identity and approach.

Burnout vs Ambition

    • Burnout is not a badge of honor; it results from overextension and emotional labor.
    • Ambition aligns energy with superpowers and opportunities, creating sustainable growth.
    • Setting boundaries is essential to differentiate productive ambition from harmful overwork.

Emotional Labor & Client Management

    • Design work involves managing client emotions, expectations, and second-guessing.
    • Designers act as liaisons between clients, contractors, and teams, absorbing invisible pressures.
    • Managing scope creep and change orders is a practical strategy to protect both energy and profitability.

Social Media & Comparison Culture

    • Social media can amplify unrealistic expectations and unhealthy competition.
    • Designers often feel compelled to accommodate clients’ desires, sometimes overextending themselves to maintain a positive perception.

These core themes coming out of the show this year tell a story that cannot be ignored. The thought process is changing. More human-centric at a time when technology seems to be taking over. Interesting times.

Shifting away from that, I want to share two conversations from the show.

Brandon Kirschner | Azzuro Living – Control the Process, Control the Outcome: Inside Azzurro Living’s Design Advantage

Brandon Kirshner of Azzurro Living explains how factory ownership, material innovation, and hands-on experimentation are redefining luxury outdoor furniture—and why relationships and resilience matter more than ever.

Recorded live at the Kitchen and Bath Industry Show in Orlando, this conversation with Brandon Kirshner, Partner and VP of Design at Azzurro Living, explores what it means to design, manufacture, and deliver luxury outdoor furniture with complete control over the process.

Kirshner shares how owning and operating their own production facility provides a rare advantage in a crowded marketplace. This vertical integration allows Azzurro Living to oversee every step—from raw material sourcing to fabrication—ensuring performance, durability, and design integrity in extreme climates.

The conversation also explores the realities of modern product manufacturing: navigating global instability, breaking through to specifiers in an oversaturated marketplace, and the renewed importance of in-person relationships. At its core, this is a story about design leadership, material obsession, and maintaining optimism in a rapidly shifting industry.

Vertical Integration Changes Everything

  • Full ownership of production facility ensures quality control
  • Ability to experiment directly with materials and fabrication
  • Eliminates reliance on third-party manufacturing limitations

Material Innovation Drives Luxury Performance

  • Products engineered for extreme heat and harsh winters
  • Hands-on experimentation with rope, wicker, and aluminum
  • Performance and longevity are core to brand value

Design as the Core Differentiator

  • Industrial design roots shape product philosophy
  • Focus on original forms rather than “me-too” furniture
  • Design enhances lifestyle, not just aesthetics

Relationships Still Drive Specification

  • Trade shows like High Point Market remain essential
  • Face-to-face interaction builds trust and long-term partnerships
  • Education through sales teams and specifier outreach is critical

Resilience and Optimism in a Volatile Industry

  • Navigating tariffs, supply chains, and global uncertainty
  • Maintaining a solution-oriented mindset
  • Viewing disruption as part of long-term growth

In luxury outdoor furniture, control isn’t just an operational advantage—it’s a creative one.

For Brandon Kirshner, Partner and VP of Design at Azzurro Living, ownership of the manufacturing process is the foundation of everything the company does. Unlike many competitors who rely on outsourced production, Azzurro Living operates its own factory, giving Kirshner and his team direct oversight of every detail, from raw materials to finished form.

This control allows for something rare in today’s manufacturing environment: true experimentation. Working directly with fabricators, Kirshner explores new weaving techniques, tests material durability, and refines structural details. The result is furniture engineered not just to look refined, but to perform in punishing environments—from desert heat exceeding 115 degrees to unpredictable seasonal extremes.

Kirshner’s path into furniture design began with industrial design studies, where exposure to iconic modernist designers revealed furniture as both functional object and artistic expression. That perspective continues to shape his work today, where innovation isn’t driven by trend cycles, but by material curiosity and structural integrity.

Launching Azzurro Living in 2020 presented immediate challenges, from supply chain disruption to economic uncertainty. Yet Kirshner views volatility as inevitable rather than exceptional. Experience has taught him that adaptability—not stability—is the constant in product manufacturing.

Equally important is maintaining strong relationships within the design community. Trade shows, in-person meetings, and direct engagement remain essential tools for connecting with specifiers and building trust.

In an increasingly crowded marketplace, Azzurro Living’s approach is clear: control the process, push material boundaries, and let design lead. The result is furniture that reflects not just luxury, but intention.

“Owning our factory gives us complete control—from raw material to finished product—and that changes everything.”

“Design is the reason people invest in luxury furniture. Performance just makes it last.”

“You can’t innovate from a distance. Being hands-on with materials is where real progress happens.”

“Trade shows and face-to-face interaction still matter because this industry runs on relationships.”

“No matter what challenges come—tariffs, supply chain, geopolitics—we’ll figure it out. That mindset is essential.”

This is Cathy Purple Cherry – Founding Principal | Purple Cherry, freshly installed in the Convo By Design Icon Registry, we caught up at KBIS for a fresh take.

Human-Centered Architecture, Resilience, and the Responsibility of Design

Cathy Purple Cherry reflects on architecture as a lifelong act of care—supporting people through turbulence, embracing multigenerational living, rejecting trend culture, and using design as a tool for healing, connection, and growth.

Recorded live at the Kitchen and Bath Industry Show, this conversation with Cathy Purple Cherry of Purple Cherry Architects explores architecture not as a moment of visual impact, but as a lifelong framework for human support.

Purple Cherry shares her philosophy that architecture must evolve alongside the people it serves, especially during times of societal turbulence and personal change. Her work is grounded in human-centered thinking, emotional durability, and the belief that design can create stability amid chaos.

The discussion moves beyond aesthetics into deeper territory—resilience shaped by hardship, the responsibility of creatives to provide clarity and options, and the importance of giving back. Purple Cherry also addresses the rise of multigenerational living, generational shifts in work culture, and the dangers of trend-driven design thinking.

At its core, this conversation reveals architecture as both a professional discipline and a personal calling—one rooted in empathy, long-term thinking, and service.

Architecture as Long-Term Support, Not Momentary Expression

  • Design must serve people across decades, not just visual moments
  • Architecture provides emotional stability during uncertain times
  • Human-centered design is becoming essential, not optional

Growth Through Challenge and Adversity

  • Personal and professional hardship builds resilience
  • Lessons learned shape better architects and stronger leaders
  • Teaching and mentoring are essential responsibilities

Multigenerational Living as a Cultural Shift

  • Economic and social changes are reshaping American housing
  • Families are staying connected longer
  • Architecture must adapt to evolving family dynamics

The Responsibility of Creatives in Times of Tension

  • Architects provide clarity and solutions amid chaos
  • Design can serve as a “relief valve” for societal stress
  • Creatives help people reimagine how they live

Rejecting Trend Culture in Favor of Lasting Design

  • Trend cycles are often superficial and misleading
  • True architecture transcends short-term aesthetic movements
  • Enduring design comes from purpose, not prediction

Giving Back as a Core Professional and Personal Value

  • Sharing knowledge strengthens the profession
  • Service to others creates deeper meaning in creative work
  • Design is both a gift and a responsibility

For Cathy Purple Cherry, architecture has never been about creating a moment. It’s about supporting a lifetime.

As founder of Purple Cherry Architects, with offices in Annapolis, Charlottesville, and New York City, Purple Cherry has built a practice grounded in the belief that design must evolve alongside the people it serves. Architecture, she explains, is not about solving for a single moment, but about creating environments that support human life over time.

That perspective feels especially relevant today. As social, economic, and cultural turbulence reshapes how people live and work, architecture has taken on a new role—not just as shelter, but as emotional infrastructure. Spaces must provide calm, clarity, and flexibility, particularly as multigenerational living becomes more common and families remain connected longer under one roof.

Purple Cherry rejects the idea that architecture should chase trends. While the industry often focuses on forecasting aesthetic movements, she believes true design transcends these cycles. Lasting architecture emerges from purpose, empathy, and a deep understanding of human behavior.

Her perspective is shaped not only by decades of professional experience, but by personal adversity. Hardship, she explains, builds resilience and strengthens one’s ability to serve others. That philosophy extends into her commitment to mentorship, service, and giving back—values she sees as inseparable from meaningful creative work.

For Purple Cherry, architecture is both discipline and calling. It is a lifelong process of learning, teaching, and refining. And in a world defined by rapid change, her message is clear: the most important role of design is not to impress, but to support the people who live within it.

“Architecture isn’t about solving for a moment. It’s about supporting people over time.”

“Through suffering, we become stronger—and that’s what allows us to better serve others.”

“Anything in the built environment that can calm us and organize our lives becomes essential.”

“Design should never be driven by trends. It should be driven by purpose and people.”

“The meaning of life is discovering your gifts. The purpose of life is sharing them.”

KBIS Series Part One | Beyond the Price Tag: Defining Luxury in Appliances & Design

Luxury can be expensive, but it can also be subtle, practical, or deeply personal. Sometimes it’s about choice, sometimes restraint, sometimes the way a space or product simply works better for you. Through thoughtful discussion, the episode examines how luxury shows up in appliances and design—through performance, comfort, longevity, and everyday ease—and why it resonates differently for everyone over time

This nuanced conversation explores the evolving meaning of luxury through multiple industry perspectives, featuring Devoree Axelrod, General Manager at AJ Madison, alongside industry expert Jill Cohen, Editor-in-Chief, Luxe Interiors + Design.

KBIS Podcast Studio Resources:

KBIS

AJ Madison

NKBA

LUXE Interiors + Design

SubZero, Wolf & Cove

SKS | Signature Kitchen Suite

Hearth & Home Technologies

Kitchen365

Green Forrest Cabinetry

Midea

Luxury Isn’t a Price Point. It’s a Performance Standard.

At the Kitchen and Bath Industry Show 2026, leaders from AJ Madison and Luxe Interiors + Design reframing luxury as durability, intentionality, and the ability of design to support how people actually live.

The word “luxury” has become one of the most overused—and least defined—terms in the design industry. At KBIS 2026, a live conversation featuring Devoree Axelrod, General Manager of AJ Madison, and Jill Cohen, Editor in Chief of Luxe Interiors + Design, set out to recalibrate its meaning. What emerged was less about price and more about performance, longevity, and intent.

For decades, luxury was shorthand for premium brands, higher costs, and visual distinction. Today, that definition is insufficient. The modern homeowner isn’t simply buying a product; they’re investing in how their home supports their routines, relationships, and future. Luxury, in this context, becomes the elimination of friction. It’s the appliance that performs reliably every day. It’s the kitchen designed around how a family actually cooks and gathers. It’s the confidence that decisions made today will still make sense twenty years from now.

Cohen shared findings from Luxe’s upcoming national survey of 1,000 leading architects, designers, and builders, confirming that the kitchen remains the single most important area of homeowner investment. More significantly, appliances are often the first and most consequential decisions made in the design process. They establish the spatial, technical, and functional framework around which everything else follows.

Axelrod reinforced this from her vantage point inside one of the country’s largest appliance retailers. Appliance selection determines infrastructure—electrical loads, ventilation, plumbing, and spatial relationships—making it foundational rather than decorative. When clients prioritize performance and usability first, the rest of the design aligns more effectively, both functionally and financially.

The conversation also addressed the persistent myth of the fixed budget. In reality, budgets are fluid, shaped as much by emotion as by arithmetic. Homeowners may begin with a number in mind, but that number evolves as priorities clarify. The role of the designer and appliance advisor becomes essential: helping clients distinguish between what serves their lives and what merely satisfies aspiration.

This shift is evident in how kitchens are expanding beyond their traditional boundaries. Secondary prep kitchens, beverage stations, outdoor kitchens, coffee bars, and integrated refrigeration throughout the home reflect a broader redefinition of convenience. These are not excesses for their own sake; they are extensions of daily life, driven by multigenerational living, remote work, and a deeper integration between hospitality and residential design.

Perhaps most telling was the reframing of luxury itself. Neither Axelrod nor Cohen defined it by brand name. Instead, luxury was described as ease, time, and permanence. It is waking up and having what you need within reach. It is durability that eliminates the need for replacement. It is thoughtful planning that prevents regret.

In this light, luxury is not what something costs. It is what something enables.

And increasingly, what it enables is a home that works—quietly, reliably, and seamlessly—in service of the people who live there.

Luxury is the measurable outcome of thoughtful design—where performance, longevity, and relevance align to support the way people actually live.

  • Luxury is the removal of friction from daily life.
  • Luxury is durability aligned with intent.
  • Luxury is design that continues to perform long after the purchase is forgotten.
  • Luxury is confidence—in function, longevity, and fit.
  • Luxury is not what you spend. It’s what you never have to rethink.

The Kitchen as the Primary Investment

  • The kitchen remains the #1 homeowner investment nationwide.
  • Homeowners are willing to exceed budget in the kitchen more than any other space.
  • The kitchen is the most public and social room in the home.
  • It represents identity: “I’m a cook,” “I entertain,” “I host.”
  • Food equals memory; appliances enable those memories.

Appliance-First Design Strategy

  • Appliances determine electrical, ventilation, plumbing, and layout requirements.
  • Major appliance decisions must precede cabinetry and finish selections.
  • Early appliance specification prevents costly redesigns.
  • Designers increasingly plan around cooking infrastructure first.
  • Professional appliance advisors play a key role in product education and innovation updates.

Budget Realities & Psychology

  • Budgets are rarely fixed; they are often unstated or misunderstood.
  • Clients frequently establish budgets before fully understanding what they want.
  • Designers must define the intersection of “want” and “need.”
  • Stretching budget in the kitchen feels justified because it is essential.
  • Strategic trade-offs are common (invest in cooking, scale back secondary items).
  • Transparency and cost clarity are critical in today’s climate.
  • Surprises—especially tariff or pricing shocks—undermine trust.
  • Professional designers protect clients from unrealistic expectations and long-term regret.

The Expanding Kitchen Ecosystem

  • Kitchens are no longer singular spaces—they expand throughout the home.
  • Secondary kitchens (sculleries, prep kitchens, butler’s pantries) are rising.
  • Beverage centers, bars, and wine storage are increasingly common.
  • Coffee stations and en-suite kitchenettes are viewed as lifestyle enhancements.
  • Outdoor kitchens are now expected in many markets.
  • Refrigeration appears in bathrooms (skincare), offices, and guest suites.
  • Multigenerational living drives multi-kitchen design.
  • Post-COVID entertaining shifted bar culture into the home.

Lifestyle-Driven Design Trends

  • Hospitality influences residential expectations.
  • Convenience and personalization outweigh pure status signaling.
  • Aging in place is shaping appliance planning (drawer refrigeration, wall ovens).
  • Durability is increasingly valued over trend-based aesthetics.
  • Remote work drives integrated kitchenettes and beverage access in home offices.
  • Multiple laundry setups reflect modern household logistics.

Status vs. Practicality

  • Status still influences resale-driven decisions in some cases.
  • However, emotional connection tends to be with category (cooking, entertaining) rather than brand alone.
  • Longevity and service reliability often justify premium selections.
  • Magazine-driven or editorial glamour exists—but practical function ultimately wins.

Role of the Professional Designer

  • Designers provide budget discipline and scope management.
  • They help clients make decisions faster, reducing cost creep.
  • They balance aspiration with feasibility.
  • Professional oversight protects long-term value.
  • Design is positioned not as a privilege, but as a necessity.

Market & Cultural Influences

  • COVID permanently shifted how homes are used.
  • Entertaining moved inward; bar and pizza oven sales spiked.
  • Multigenerational living increased spatial complexity.
  • Social media informs but can distort expectations.
  • Consumers increasingly research via reviews and digital channels.
  • Clients are more cautious amid economic and tariff uncertainty.

Guiding Principle

  • “Proper planning prevents poor performance.”
  • Early, honest, and intentional planning reduces regret.
  • Design is both a desire business and a service industry.
  • The goal is not excess—it is alignment between space and life.

KBIS 2026: The Road to Orlando | 640 | Innovation, AI, and Industry Evolution

Just in time for KBIS this year, I sat down with Jason McGraw from EmeraldX and Leanne Wood with Flying Camel to talk about the Kitchen & Bath Industry Show (KBIS) to preview the upcoming 2026 event in Orlando. This conversation dives deep into the strategic shifts for this year’s show, including the expansion of the floor plan to nearly 1.2 million net square feet and the introduction of a new editorial format for product debuts. A major theme for KBIS 2026 is the integration of Artificial Intelligence (AI) across the industry. From the dedicated “Technology” track in the Voices from the Industry (VFTI) conference to live panel debates on AI’s role in luxury design, the show is positioning itself as the epicenter for modern design workflows. The team also discusses practical “pro-tips” for navigating the massive Orange County Convention Center, ensuring attendees maximize their time between the West, South, and North halls.

You still have time to register and prepare for a groundbreaking event that will shape the way you think about your design business and sharpen your specification skills. And if you are going to the show this year in Orlando, please make sure you stop by the KBIS Podcast Studio and say hello.

  • The KBIS 2026 Footprint: With over 700 exhibitors and 100,000+ expected professionals, Jason McGraw explains the logistical expansion into the Discovery District (located in the Rosen Centre) and how to navigate the skybridges and shuttles.
  • Innovation Hour: Replacing the traditional “Design Bytes,” this new fast-paced “show + tell” session at noon on February 17th allows brands to present tactile stories. The audience will vote live for “Most Innovative” and “Most Unexpected.”
  • AI and Technology: Leanne emphasizes how AI is no longer a “future” concept but a daily tool. This year features a “Technology Activation” and sessions focused on AI-powered customer journeys and smarter design workflows.
  • The Best of KBIS Awards: The awards have expanded to seven categories, including “Sustainable Standout” and “Wellness Trailblazer.” Winners will be announced live on the NEXTStage on February 18th.
  • The KBIS Podcast Studio: Now relocated to the West Hall Lobby, the studio—hosted by Josh—will feature 12 live sessions covering leadership, luxury, and the “business of design.”
  • Wellness & Sustainability: For the first time, these two tracks have been merged into a unified focus, reflecting the interconnected nature of healthy, resilient living environments.

Applicable Links & Resources

3 Stories, One Major Event: Live From KBIS | 600 | Sharon Sherman, Jamie Gasparovic and Hannah Goldberg

Today, we are getting in the way way-way back machine, back to February of this year for a journey to Las Vegas for KBIS, the Kitchen and Bath Industry Show. It’s funny to me that even though this was only a few months back, it feels like a lifetime ago. So much has happened this year. But if you recall, in February, before protests, riots, big bills, big balls, tariffs, and all the rest of the chaotic shenanigans, there was KBIS. It was an extraordinary show this year. Part of that were the conversations that took place. I am going to share three of them with you today:

Designer Resources

Pacific Sales Kitchen and Home. Where excellence meets expertise.

Design Hardware – A stunning and vast collection of jewelry for the home!

 – Where service meets excellence

TimberTech – Real wood beauty without the upkeep

One event over 3 days, 3 conversations in one episode of the show today and very different perspectives on the industry and design in general.

Sharon Sherman | Thyme & Place

Jamie Gasparovic | Studio Gaspo

Hannah Goldberg | Hannah Charlotte Interiors

Amazing, right? Thank you Sharon, Jamie and Hannah. Thank you to all of the incredible people from KBIS, NKBA, Emerald, Flying Camel, Leeann, Rachael and everyone else who made this experience possible, and made it possible for me to bring it to you. I want to thank my partner sponsors who help make this show possible: Pacific Sales Kitchen and Home, a Best Buy Company, TimberTech, and Design Hardware. Thank you for listening, subscribing, and sharing the show with your colleagues. Your support means everything, and it helps grow this conversation across the design community.

Make sure you subscribe to Convo By Design so you never miss an episode. We have more incredible guests, ideas, and conversations coming your way.

Please keep those emails coming. You can reach me directly at convoByDesign@outlook.com, and be part of the conversation on Instagram, @ConvoXDesign—that’s Convo X Design with an “X”..

These are complex issues that requires both deeper thought and immediate action.  I want to thank every one of our expert guests for their insights, time, and passion. We are surrounded by complex issues, are we not? That’s why I have been encouraging you to manage these complicated times. Because it’s real. It’s exhausting. But, from transition, comes opportunity. It is just a matter of thinking about it differently and finding the shiny, glimmering opportunities amongst dark and ominous clouds. So, stay focused and rise above the chaos. – CXD

KBIS Confidential | 588 | Manage Client Expectations and Thrive

This is the final installment of KBIS Confidential Creative Conversations LIVE from KBIS 2025 and for this one, we enter the Business & Trends track from the programming from the NextStge. In this session, we explore strategies for balancing client expectations with tight budgets and turn challenges into opportunities for growth in today’s ever-changing and challenging economy.

I moderated this program which was an honor and a joy for a number of reasons and the best part was the incredible group of creatives empaneled for this really important talk; Arianne Bellizaire, Owner & Creative Director, Arianne Bellizaire Interiors LLC, Kim Gordon, Lead Designer, Kim Gordon Designs and Lisa McDennon, Principal, Lisa McDennon Design. Because you are the amazing listeners and friends of the show, you have heard from Lisa and Kim on the show previously and while Arianne is new to the show, it will not be the last time you hear from her.

This conversation was extraordinary for so many reasons that you will hear for yourself. If you are a design professional trying to:

  • Navigate the daily changes in levels of consumer confidence
  • Upgrading your clientele
  • Matching the energy of your clients
  • Creating strategic partnerships
  • Putting your face, firm and story into the public to gain notoriety and promotion of your work
  • Prepare for wild price and changes in product availability 
  • Future proof your business

Well, the following conversation was created just for you. Enjoy

KBIS Confidential | 586 | Inside the Kitchen with Signature Kitchen Suite (SKS) featuring John Russo

This year, KBIS brought a whole new energy. This new energy and vibe was brought on by a number of issues on the minds of both design creatives, their clients and the brands that hope to be included in future projects. I think it was also fueled by a discomfort. One that many if not most of us are feeling by the political chaos created by this new administration. Now listen, before you get tribal on me, hear me out. Regardless for whom you voted, when a new administration comes in, they get to make the changes they see fit. And it doesn’t really matter if you agree or disagree, it is a fact of life and elections have consequences. That was the topic of discussion that elevated above all others and I believe that this discomfort being felt has motivated many creatives to reengage in their business and recommit to to their craft despite the head winds headed our way. And you are going to hear some of those conversations! KBIS, the Kitchen and Bath Industry Show, in partnership with the National Kitchen and Bath Association is one of the few “must attend” shows. The event itself is 3 days of brands, talks, programming, events and happenings while combined with the International Builders Show in the same footprint of the Las Vegas Convention Center.

Every first-time attendee to the show is gobsmacked by the sheer volume of people and product. Even those who are veterans of the event seem annually surprised by the amount of walking, talking and lack of physical preparedness required to fully navigate this show.

KBIS is on my list of annual must-attend events for specifiers, designers, architects and design-build firms. Why? There are a few reasons for this and following is a comprehensive, possibly incomplete, but significant nonetheless.

  • Networking – If there is someone in the industry that you are hoping to meet, there is a very good chance that they are at KBIS. Even if they aren’t, you will certainly meet others with whom you can find strategic opportunities. The event itself is optimally conducive to unplanned “run ins”, scheduled meetings and introductions.
  • Surprise and Delight – Finding new products, materials and services are what makes the idea of a trade show so enticing. You don’t know what you don’t know and an event of this size makes the process of discovery fun and effective. The amount of product interaction over 3 days in over 1 million square feet of convention space is certainly an opportunity to find new products to incorporate into your designs.
  • Learning and Education – The amount of programming that takes place over these three days is significant. There are opportunities to learn a great deal about a vast number of topics in a short period of time making this one of those rare opportunities that matches your preparedness and willingness to learn equal to the number of opportunities available. In other words, there are more available to you than you could possibly attend.

We  explore what’s cooking at this year’s KBIS. John shares what SKS is most excited about, the can’t-miss products from the brand, and even reveals which SKS products he has in his own home. Plus, we dive into the future of SKS, discuss creative design installations, and get John’s take on the latest trends in kitchen innovation. Topics discussed include;

  • The SKS advantage
  • What is a Technicurean
  • Advantages to cooking with modern appliances
  • Product design
  • How SKS supports the design community through opportunity and education
  • Benefits of a national service team
  • Technological approach to cooking