Category Archives: Hospitality

Being Aware of Legal Pitfalls is the First Step Toward Protecting Your Design Firm: It’s Good Business | 590 | Andrew McBride and Carter Pope of Adams & Reese

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I imagine you and I are similar in many ways. When creating my editorial calendar, I try to craft a broader narrative of the design and architecture industry. I view this show as a time capsule being both created and consumed in real time. But if you go back and listen to episodes from 2013 when this podcast was started until now, you will discover an illustrative exposition that both narrates in real time and looking forward to demonstrate where the industry is going by examining where we are. It’s a futuristic approach to the built environment. To be transparent with you, that is the part I enjoy most. Every now and then, like the impact of a meteor, something happens to make us all think about the industry as we know it. As we approach the work. These days, it feels like we are experiencing an unending barrage of meteor strikes which is turning our industry upside down. And, believe it or not, I’m not even talking about tariffs, government chaos, wildfires or the supply chain!

Designer Resources

Pacific Sales Kitchen and Home. Where excellence meets expertise.

Design Hardware – A stunning and vast collection of jewelry for the home!

 – Where service meets excellence

TimberTech – Real wood beauty without the upkeep

We will be reviewing all of these, but not today. In 2018, you might have heard a conversation I published from the LA Design Festival on the topic of intellectual property rights, IP law and how it was affecting the industry. In the following episode, I will be introducing you to Andrew McBride, Partner @ Adams & Reese and Carter Pope, Associate @ Adams & Reese. I found Andrew and Carter while on a journey of exploration, there is a case moving it’s way through the legal system called Aaron and Samantha Judge v. Drew Designs, LLC. This is a case about a design relationship gone wrong rife with communication issues, contract issues and a litany of other things that make for a messy professional relationship that winds up in the courts. McBride and Pope authored an article called, “Hidden Ball Trick” – Yankees’ Aaron Judge Case Involving Deception Carries Lessons for Contractors.  I’ve added a link in the show notes and I highly recommend this for contractors, architects and designers. The following conversation covers a number of issues that led to both parties winding up in court and as you are going to hear, much if not all of this could have been avoided. In addition to this case, we also explore, the Judd Foundation v. Clements Design, Inc. in a case that will surely affect the future of dupes as well as another case winding it’s way through the courts like a medieval knight moving through the digestive tract of a money guzzling dragon, Gifford v. Sheil. Perhaps the metaphor is too graphic, I’ll rethink that one. But it fits. The law is a complicated knot of ideas and it seems to me the best way to avoid legal entanglements is to do good business in the first place and when disagreements come up, and they will, you work hard to find common ground and squash it. And this is why. You will hear the whole conversation with Andrew McBride and Carter Pope of Adams & Reese, right after this.

Thank you, Andrew and Carter. Enlightening. Thank you to my incredible partner sponsors, TimberTech, Pacific Sales, and Design Hardware. Amazing companies and great friends to the trade so please give them an opportunity for your next project. Thank you for listening, subscribing to the show and sharing with your colleagues. If not already subscribing, please consider that so you receive every new episode automatically to your podcast feed. 

Please keep those emails coming convo by design at outlook dot com and follow the conversation on Instagram, @ConvoXDesign with an “X”.

Until next week, thank you for sharing this time together, until the next episode, be well, stay focused and now that it has arrived in earnest, try to rise above the chaos. – CXD

A Study of Architecture. The Roles of Form and Function in Large and Complex Structures | 589 | CO Architects

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We have come to a tipping point in the business of design. The point of no return. There has been a debate about form following function since architect Louis Sullivan coined the term. A protege named Frank Lloyd Wright once said, “Form follows function, that has been misunderstood. Form and function should be one, joined in a spiritual union.” This will most likely not go over well with the most ardent FLW supporters and fans, but I believe Wright misunderstood this as well. Sullivan suggested that form following function meant the design should speak to the intended purpose of a structure and not simply be reflective of historical design, ornamentation or precedents. I won’t speak for anyone but myself when I say that I have toured a number of Wright’s works and I don’t agree with his take on form following function. This will and should be debated, but not today. Today, we are going to focus on how form must follow function, or the project won’t perform.

Designer Resources

Pacific Sales Kitchen and Home. Where excellence meets expertise.

Design Hardware – A stunning and vast collection of jewelry for the home!

 – Where service meets excellence

TimberTech – Real wood beauty without the upkeep

Today, you are going to hear from Parini Mehta, AIA LEED AP, Tanner Clapham, AIA and Michael Stebbins, AIA from CO Architects. CO Architects, a firm dedicated to perpetual innovation and continual improvement through collaboration. This is a firm dedicated to creating lasting impact through design and the following conversation is evidence of that. This conversation is about the collaborative nature of an architecture firm that allows their architects to work on different types of projects and share their typology specialty while learning new ones in real time. We are discussing; education architecture, healthcare, medical facilities, laboratory architecture, research and exploring the idea of future-proofing structures from affects of both seen and unseen factors. I’m so appreciative for this opportunity to explore these ides with the incredible creatives. Since 2017, Convo By Design has been featuring peer-to-peer conversations from showrooms across the country. This one was recorded live from Design Hardware in Los Angeles. 

There has always been a deep divide between residential and commercial architecture. While I won’t rant about it today. Since the days of Julia Allison focused on the rise to celebrity through internet fame, we as a society have been discussing design and architecture through social value, not performative value. When you see your favorite design publication of website feature the latest celebrity home, you fill find that not much attention, if any has been focused on the performative value of the space. Much of what we see is about materiality, aesthetic, brands and it’s usually focused on a celebrity. And that’s fine. Design porn is not new, but it also doesn’t do much for moving the conversation forward. What conversation? How do top tier architects and the firms that employ them focus on commercial design, and create form that follows function in an environment where the function not only matters, but is critical to the success of the project? That is the conversation we should be having. And we are. You are going to hear it, right after this.

Designer Resources

Pacific Sales Kitchen and Home. Where excellence meets expertise.

Design Hardware – A stunning and vast collection of jewelry for the home!

 – Where service meets excellence

TimberTech – Real wood beauty without the upkeep

Thank you Parini, Michael and Tanner for taking the time to visit. Thank you to all of the professionals at CO Architects for your skill and willingness to share. Thank you to my incredible partner sponsors, TimberTech, Pacific Sales, and Design Hardware. Amazing companies and great friends to the trade so please give them an opportunity for your next project. Thank you for listening, subscribing to the show and sharing with your colleagues. If not already subscribing, please consider that so you receive every new episode automatically to your podcast feed. 

Please keep those emails coming convo by design at outlook dot com and follow the conversation on Instagram, @ConvoXDesign with an “X”.

Until next week, thank you for sharing this time together, until the next episode, be well, stay focused and now that it has arrived in earnest, try to rise above the chaos. – CXD

KBIS Confidential | 586 | Inside the Kitchen with Signature Kitchen Suite (SKS) featuring John Russo

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This year, KBIS brought a whole new energy. This new energy and vibe was brought on by a number of issues on the minds of both design creatives, their clients and the brands that hope to be included in future projects. I think it was also fueled by a discomfort. One that many if not most of us are feeling by the political chaos created by this new administration. Now listen, before you get tribal on me, hear me out. Regardless for whom you voted, when a new administration comes in, they get to make the changes they see fit. And it doesn’t really matter if you agree or disagree, it is a fact of life and elections have consequences. That was the topic of discussion that elevated above all others and I believe that this discomfort being felt has motivated many creatives to reengage in their business and recommit to to their craft despite the head winds headed our way. And you are going to hear some of those conversations! KBIS, the Kitchen and Bath Industry Show, in partnership with the National Kitchen and Bath Association is one of the few “must attend” shows. The event itself is 3 days of brands, talks, programming, events and happenings while combined with the International Builders Show in the same footprint of the Las Vegas Convention Center.

Every first-time attendee to the show is gobsmacked by the sheer volume of people and product. Even those who are veterans of the event seem annually surprised by the amount of walking, talking and lack of physical preparedness required to fully navigate this show.

KBIS is on my list of annual must-attend events for specifiers, designers, architects and design-build firms. Why? There are a few reasons for this and following is a comprehensive, possibly incomplete, but significant nonetheless.

  • Networking – If there is someone in the industry that you are hoping to meet, there is a very good chance that they are at KBIS. Even if they aren’t, you will certainly meet others with whom you can find strategic opportunities. The event itself is optimally conducive to unplanned “run ins”, scheduled meetings and introductions.
  • Surprise and Delight – Finding new products, materials and services are what makes the idea of a trade show so enticing. You don’t know what you don’t know and an event of this size makes the process of discovery fun and effective. The amount of product interaction over 3 days in over 1 million square feet of convention space is certainly an opportunity to find new products to incorporate into your designs.
  • Learning and Education – The amount of programming that takes place over these three days is significant. There are opportunities to learn a great deal about a vast number of topics in a short period of time making this one of those rare opportunities that matches your preparedness and willingness to learn equal to the number of opportunities available. In other words, there are more available to you than you could possibly attend.

We  explore what’s cooking at this year’s KBIS. John shares what SKS is most excited about, the can’t-miss products from the brand, and even reveals which SKS products he has in his own home. Plus, we dive into the future of SKS, discuss creative design installations, and get John’s take on the latest trends in kitchen innovation. Topics discussed include;

  • The SKS advantage
  • What is a Technicurean
  • Advantages to cooking with modern appliances
  • Product design
  • How SKS supports the design community through opportunity and education
  • Benefits of a national service team
  • Technological approach to cooking

Technical Application of Design Principles and Addressing the Curve in Design Thought | 585 | Maggie Griffin of Maggie Griffin Design

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Application and practical application of tools and techniques. These are just a few of the topics discussed in today’s conversation with designer Maggie Griffin, founder of eponymous firm in Gainesville, Georgia. We are discussing more than design today. A lot more, actually. The changing landscape of the industry and staying ahead of the curve. Oh, that pesky curve.

Designer Resources

Pacific Sales Kitchen and Home. Where excellence meets expertise.

Design Hardware – A stunning and vast collection of jewelry for the home!

 – Where service meets excellence

TimberTech – Real wood beauty without the upkeep

The trouble with the curve, and staying ahead of it is that if you don’t actively stay ahead of it, it passes you by before you know it. Like AI for example. Many designers fear it, most don’t really understand it. Those choosing to ignore it, or simply dabble won’t lose their clients because of AI. They will lose their clients to designers who adapt and understand how to best use AI in unimaginable ways that will take costs down, increase specification of better products and materials, shrink the timeline and make the absolute most of every designable opportunity. It’s true. Maggie and I are chopping this up along with a number of other ideas like;

  • Exploring AI tools in practice
  • AI and interior design application
  • Industry trends and challenges
  • Achieving balance of technology and residential design
  • Kitchen design
  • Product specification and client trust
  • Bathroom design concepts
  • Achieving functionality without sacrificing aesthetic 

Thank you, Maggie. Enjoyed this. Thank you to my incredible partner sponsors, TimberTech, Pacific Sales, and Design Hardware. Amazing companies and great friends to the trade so please give them an opportunity for your next project. Thank you for listening, subscribing to the show and sharing with your colleagues. If not already subscribing, please consider that so you receive every new episode automatically to your podcast feed.

Please keep those emails coming convo by design at outlook dot com and follow the conversation on Instagram, @ConvoXDesign with an “X”.

Until next week, thank you for sharing this time together, until the next episode, be well, stay focused and now that it has arrived in earnest, try to rise above the chaos. – CXD

EYRC Architects | 584 | Our April Convo By Design ICON Registry Inductee

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This is the Convo By Design Icon Registry episode for April 2025. I love these Icon Registry episodes for a number of reasons. At the top is the opportunity to show some gratitude for those who have made the time to share their stories, process and work with us on Convo By Design. They transcend design and architecture and their work is both inspiring and transformative.  This episode is desiccated to and celebrates the creatives, all who make up EYRC Architects. Ehrlich, Yanai, Rhee, Chaney, the names on the door and all those behind the badge who craft such extraordinary work. Over the past 12 years, Steven Ehrlich, FAIA, Takashi Yanai, FAIA, Mathew Chaney, AIA, Brynn Garrett, AIA, have all appeared on the show in various forms. It could be live at the EYRC headquarters in Los Angeles, on-site at a project in Rancho Mirage, California, it could be online via Zoom or live at WestEdge. Their work is wonderful, creative and forward thinking. Their creatives or thoughtful, immensely talented and open with their talents and willingness to give back to the design community, for these reasons, they are the Convo By Design Icon Registry Inductees for April 2025.

In celebration of them and their accomplishments, I am replaying two conversations for you this week. Presented by Pacific Sales a Best Buy Company, partner sponsor of Convo By Design and friends to the designers and architects who trust them with their business. First, you are going to hear my very first conversation with Takashi Yanai from 2016 and then you will hear my chat with Steven Ehrlich from one of my very favorite site visits and live remote conversations from Ridge Mountain in Rancho Mirage recorded in March of 2018. I hope you enjoy listening to these as much as I did having them. Steven, Takashi, thank you and thank you to the entire team at EYRC Architects on your incredible work. You are going to hear it all, right after this.

Congratulations EYRC Architects, every single one of you from the E, the Y, the R, the C to the associates and everyone that makes this firm so special. Congratulations on your enshrinement into the Convo By Design Icon Registry. Thank you for taking the time to speak with me and sharing your story. Thank you to my incredible partner sponsors, Pacific Sales, TimberTech, Design Hardware and to the Convo By Design Icon Registry presenting partner, Pacific Sales for your dedication to making our industry better, faster, stronger! And thank you for listening to Convo By Design each week and sharing the show with your colleagues and friends who love sublime design. Until the next episode, be well, stay focused and rise above the chaos. -CXD

The High Points, Everything You Need to Be Ready for the Spring High Point Market | 582 | Victoria Holly

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If you are listening to this episode the week it’s published, that would be the week of April 22nd, and you are planning on attending the Spring High Point Market, lucky you… You are going to hear from Victoria Holly, founder of her eponymous firm and one of this years Style Spotters at High Point Market, the Spring 2025 edition. What does it mean to spot style, differentiate emerging style from trend and further differentiate trend from trendy? Trendy, ugh.

Designer Resources

Pacific Sales Kitchen and Home. Where excellence meets expertise.

Design Hardware – A stunning and vast collection of jewelry for the home!

 – Where service meets excellence

TimberTech – Real wood beauty without the upkeep

Something can be trending and have lasting impact on design, but that separation of lasting impact vs ephemeral interest has been dogging the industry for quite some time. Victoria and I talk about this in detail as well as how she prepares for a show like High Point Market and what conversations she will be having as it relates to supply chain, pricing, tariffs and potential brand partnerships. The following is a master class on event prep. A conversations that was a joy to participate in and that I am incredibly proud to share with you in the hopes that you can prep if your going this time or perhaps in the fall. This conversation is absolutely jammed with actionable ideas for design talent at every level because Victoria knows her industry well. It is clear that she has studied her craft and knows how she wants that knowledge and insight to serve her. An idea that we don’t talk about nearly enough. But we do today and you will hear it all in the next hour.

Thank you Victoria, loved this. Thank you to my incredible partner sponsors, TimberTech, Pacific Sales, and Design Hardware. Amazing companies and great friends to the trade so please give them an opportunity for your next project. Thank you for listening, subscribing to the show and sharing with your colleagues. If not already subscribing, please consider that so you receive every new episode automatically to your podcast feed. 

Please keep those emails coming convo by design at outlook dot com and follow the conversation on Instagram, @ConvoXDesign with an “X”.

Until next week, thank you for sharing this time together, until the next episode, be well, stay focused and now that it has arrived in earnest, try to rise above the chaos. – CXD

KBIS Confidential: Kitchen ReVOLUTION or Evolution, You Decide | 581 | Christine Vroom, Arianne Bellizaire, Jonah Kilday

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The kitchen rEvolution is here…But is it more evolution or revolution.  Are designers developing contemporary kitchens based solely on new ideas or looking to the past for inspiration? Is it a wholesale revolution or a patchwork of ideas creating a whole new set of ideas and opportunities?. How is the evolving nature of kitchen design changing the way we think about the heart of the home? How are changing technologies and desired functionality reshaping the modality of kitchen use and design. We explore how new opportunities in appliances and technology have evolved the programming of a kitchen suite. How sous vide, various mode appliances, Wi-Fi enabled appliances, water saving faucets and features combined with revised floor planning have forever altered these spaces making the kitchen, once again the place where everything happens and from which life takes shape.

This conversation features; Christine Vroom | Christine Vroom Interiors, Arianne Belazaire | Arianne Bellizaire Interiors, Jonah Kilday | MK Workshop. Topics of conversation include;

  • Multi-Kitchen homes
  • Resurgence of butler’s pantry, scullery, wine bar, coffee bar
  • Increased appliance packages and programming
  • Programming changes in kitchen spaces
  • What defines luxury and how does that manifest itself
  • For show or hidden?
  • Definition of “luxury”
  • Triangle Vs. Zones
  • Inside out and the rise of luxury outdoor kitchens
  • Modern definition of function
  • En suite kitchenette

What a remarkable experience. I believe that KBIS is one of the annual must-attend events. Not just for all the reasons listed above, but so many others as well. KBIS is the pulse of the industry in America. It represents a true cross section of disciplines. You will see architects, landscape architects, designers, contractors, design-build firms, hospital, education, prison design specialists all looking for new products to specify and unique ways to use them. 

Thank you to the NKBA, KBIS, Emerald, Flying Camel, AJMadison and all of the amazing creatives who came on the show. The KBIS Podcast Studio was  just extraordinary. 

Thank you for listening to Convo By Design Presents KBIS Confidential. As always, please join in the conversation on Instagram @convoXdesign with an “X” and, if you would like to reach me with a note, show or guest suggestion, please do. Email me, convo by design @ outlook.com.

Until next time, stay focused and rise above the chaos. – CXD

Technical & Bold, the Transformative Nature of Design | 580 | Lauren Reyes Lim , LVR Studios

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Topics that keeps bubbling up in conversations industry wide is burnout. Exhaustion. Dealing with the daily and unrelenting chaos. These feelings are coming from the stresses caused by the constant price increases, subscription increases, the lost art of customer service and yes, the overall chaos caused by a litany of factors and you know what I’m talking about.

Designer Resources

Pacific Sales Kitchen and Home. Where excellence meets expertise.

Design Hardware – A stunning and vast collection of jewelry for the home!

 – Where service meets excellence

TimberTech – Real wood beauty without the upkeep

I say, “you know what I’m talking about” instead of saying it, because, yeah, I’m sick of talking about it. Sick of thinking about it. I want to feel like I did back in 2022. That was a good year. The pandemic was behind us and blue skies ahead. So, your tired. Yeah, me too. The thing that recharges my batteries? The interpersonal conversations that you hear on the show. I started Convo By Design to tell the stories behind design. To showcase the very design that makes me happy. It’s that feeling I used to get when a new issue of Metropolitan Home arrived in the mail. It would be sitting there in the mailbox. I would spend a minute just looking at the cover, through the poly bag. I would spend a minute trying to imagine what will be in there. Then I would save it. Force the anticipation to build. Then put it down for a while and come back when I had a full hour or more to really dig in, read the Editors Letter, Pub Note, the Masthead, scour the ads. Did you know the advertising is really the best way to determine the forthcoming trends? The marketing, not the editorial is where you learn about future-thought.  But the editorial is what has been happening for the past 3 months to 2-years while the projects were in process.

I don’t think I have ever spoken with you about how I hope you use Convo By Design. This show is offered as both product and service. My hope is that you will take me with you on your walks, runs, trips to discover at local design centers or at the airport as you are on your way to the next big event. 

I tell you this in support of the conversation you are about to hear with Lauren Reyes Lim, principal and founder of LVR Studios. Lauren’s work, and that of her firm is both throwback and futuristic in thought and delivery. Pattern, color, texture, styling and presentation. That is very much how this chat goes as well. I hope you enjoy it. It’s coming up, right after this.

Loved this. Thank you Lauren. Thank you to my incredible partner sponsors; TimberTech, Pacific Sales, and Design Hardware. Amazing companies and great friends to the trade so please give them an opportunity for your next project. And, thank you for listening, subscribing the show and sharing with your colleagues. If not already subscribing, please consider that so you receive every new episode automatically to your podcast feed. Until next week, thank you for sharing this time together, until the next episode, be well, stay focused and now that it has arrived in earnest, try to rise above the chaos. – CXD 

KBIS Confidential: Luxe for Less | 579 | Achieving Perfect Results on Budget in a More Expensive Environment with a Cost Conscious Clientele

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Many if not most clients will confess that the reason they employ the services of a designer, architect and landscape architect is because the way they live is not congruent with the way they wish to live. What many clients don’t realize is that a superpower great designers bring to every project is the ability to reduce costs through product knowledge and application of skill. Explore the rapidly changing design space and learn how to craft that perfect environment on a budget through strategic choices, waste reduction, strategic customization and an understanding for how the industry is changing. Stay ahead of the curve and thrive. We will explore how tariffs, supply chain snags and inflation continue to drive costs as well as specification strategies to value engineer every project and achieve that desired look for less.

This conversation features Alena Capra, Certified Master Kitchen & Bath Designer | Alena Capra Design, Jessica Petrino Ball, Director of Trade and Education | AJ Madison and Tony Disilvestro Topics of conversation include;

  • Providing a Bespoke Experience
  • Value Engineering & Building Value Through Strategic Specification
  • Does Luxury REALLY mean Expensive? Breakdown strategic approach
  • Activating the Designer/ Showroom/ Manufacturer Partnerships
  • Brand Loyalty Vs. Mixing to Achieve Expectations
  • Psychological Approach to Design
  • Appliances Beyond the Kitchen
  • How Appliances Spark Joy
  • Using these and other strategies to raise design to meet expectations for less

What a remarkable experience. I believe that KBIS is one of the annual must-attend events. Not just for all the reasons listed above, but so many others as well. KBIS is the pulse of the industry in America. It represents a true cross section of disciplines. You will see architects, landscape architects, designers, contractors, design-build firms, hospital, education, prison design specialists all looking for new products to specify and unique ways to use them. 

Thank you to the NKBA, KBIS, Emerald, Flying Camel, AJMadison and all of the amazing creatives who came on the show. The KBIS Podcast Studio was  just extraordinary. 

Thank you for listening to Convo By Design Presents KBIS Confidential. As always, please join in the conversation on Instagram @convoXdesign with an “X” and, if you would like to reach me with a note, show or guest suggestion, please do. Email me, convo by design @ outlook.com.

Until next time, stay focused and rise above the chaos. – Convo By Design

KBIS Confidential: Beyond the Blueprint | 577 | A Personal Approach to Design with Moen

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The series is called KBIS Confidential – Creative Conversations LIVE from KBIS 2025. This 7-week series will be published every Wednesday.

Many of the worlds most innovative brands began with an “aha” moment. Moen’s “aha” moment came in 1937, Seattle when Al Moen’s old fashioned handle broke off in his hand. That moment led to the inspiration for the single-handed faucet, a revolutionary moment in plumbing and the beginning of a story that continues to evolve. It’s been said that industrial designers are a combination of engineer, therapist, artisan and sales professional.

Where does the next big idea come from, how is it ideated, modeled, rendered and selected for production? How are aesthetic, functionality and materiality selected. And how do these ideas relate to trends and market data?

This is the story of brand evolution through product development. Where science and engineering collide with the playful mindset. The anatomy of brand attraction and the importance of design while respecting the products that deliver our most valuable resource, water. featuring; Sam Cahill, Lead Industrial Designer, Moen and House of Rohl Alisha Snyder, Sr. Industrial Designer, Moen. Concepts discussed include:

  • Anatomy of the Moen brand
  • The value of Trends and market data
  • Selling an idea
  • How designs are ideated, modeled, rendered and selected
  • Market data sets
  • Geographic influence
  • From draft to showroom. The process.
  • Working with the design community
  • Generating a reaction
  • Brand evolution. What’s next?

Thank you KBIS for allowing me the opportunity to host the KBIS Podcast Studio presented by AJ Madison! Loved this experience. -CXD