Global Design with Local Sensibility | 624 | A Conversation with Juliette Byrne, LTD

In this episode of Convo By Design, I connect with London-based designer Juliette Byrne to explore how refined design adapts to different cultures and markets. From navigating international trade to redefining timeless interiors, Juliette shares how adaptability, craftsmanship, and collaboration drive her studio’s continued success across continents.

Designer Resources

Pacific Sales Kitchen and Home. Where excellence meets expertise.

Design Hardware – A stunning and vast collection of jewelry for the home!

TimberTech – Real wood beauty without the upkeep

One of the unexpected gifts of the pandemic was the opportunity to connect with remarkable designers around the world from my Los Angeles studio. My conversation with Juliette, principal of her namesake firm in London, highlights just how universal good design can be. We talked about the contrasts between Los Angeles and London—two cities with vastly different scales, materials, and architectural rhythms—and how exceptional design principles translate beautifully in any setting. Juliette described how American brands like Holly Hunt find their place in European homes, and how that exchange of ideas enriches both markets.

Our discussion naturally turned to the realities of global design, especially the political and logistical hurdles that come with tariffs and shipping. Juliette shared the challenges of importing products from across Europe and the U.S., explaining how her firm helps clients decide when an imported piece is worth the cost or when local craftsmanship is the smarter choice. Her story about a Dresden project—where customs required a fiber-by-fiber analysis of drapery fabrics—perfectly illustrated the level of complexity designers now face.

We explored how design has evolved from an architectural accessory into an independent philosophy rooted in creativity and collaboration. Juliette’s optimism stood out to me. She attributes her perspective to a “glass-half-full” mindset and the strong, talented team that supports her.

Juliette walked me through her design process, emphasizing her studio’s focus on sourcing from a broad network of suppliers rather than producing in-house. She compared interior design to fashion—forever changing, always inspired by color, material, and innovation. Her team’s regular visits to Milan and Paris for exhibitions, and Ria’s recent trip to New York to meet suppliers, reflect the studio’s commitment to staying curious and connected.

We also talked about her remarkable project in Dresden, where she transformed an 18th-century merchant’s house into an elegant, richly detailed home. Juliette preserved historical carvings and plasterwork while integrating modern amenities like carefully designed lighting and personalized baths. The project earned a major European design award and is now nominated for another in Capri—a testament to her thoughtful approach and respect for craftsmanship.

Juliette shared her perspective on kitchen and bath design, where timelessness is key. She favors natural materials—stone, wood, marble—and thoughtful lighting that elevates the everyday. She also noted how generational preferences shape aesthetics: younger clients in areas like Notting Hill often lean into playful colors and bold gestures, while others seek quiet, enduring elegance.

Finally, Juliette described a major residential project completed during the pandemic, which demanded creative adaptation to remote collaboration and shifting schedules. Her ability to balance practicality with beauty during that time underscored a central theme of our conversation—design as both necessity and art.

This conversation reminded me that design, in its truest form, is a global language. It’s about adaptation, discovery, and finding richness in every creative challenge. And you’re going to hear it all, right after this.

Show Topics

  • Design adaptability between Los Angeles and London
  • Navigating tariffs, customs, and global logistics
  • The evolution of design as a standalone philosophy
  • Maintaining creativity and team balance in challenging times
  • Trade show networking and supplier collaboration across Europe and the U.S.
  • Timeless principles in kitchen and bath design
  • The Dresden Merchant House restoration project
  • Managing international projects amid pandemic restrictions

Thank you, Juliette for taking the time to speak with me and sharing your insight.

Thank you for listening. If you liked this episode, share it with a friend or colleague who loves design and architecture like you do, subscribe to Convo By Design wherever you get your podcasts. And continue the conversation on Instagram @convo x design with an “x”. Keep those emails coming with guest suggestions, show ideas and locations where you’d like to see the show. Convo by design at outlook.com. 

Thank you to my partner sponsors, TimberTech, The AZEK Company, Pacific Sales, Best Buy, LOME-AI and Design Hardware for supporting the publication of over 650 episodes and making Convo By Design the longest running podcast of its kind. These companies support the shelter industry so give them an opportunity on your next project. Thanks again for listening. Until next time, be well, stay focused and rise about the chaos. -CXD

WestEdge 2025 Designing the Experience | 621 | WestEdge Co-Founder Megan Reilly and Theater Designer Kim Gordon Designs

It is very hard for me to believe it but the 2025 edition of WestEdge is almost here. This will be the 10th edition of the show and I am so excited to share the slate of talks taking place this year in the WestEdge Theater Presented By Pacific Sales! But, I’m not going to do it here because our time here is limited. But I have an idea.

I am going to link all of the programs and the times in the show notes. So, you can make your plans accordingly. Today on the show, you are going to hear from Megan Reilly, co-founder of WestEdge and my dear friend, Kim Gordon of Kim Gordon Designs. Kim is joined by Julia Demarco, who together designed the WestEdge Theater Presented by Pacific Sales. We talk about the inspiration that went into the theater design, the how and they why. You are going to love this.

Designer Resources

Pacific Sales Kitchen and Home. Where excellence meets expertise.

Design Hardware – A stunning and vast collection of jewelry for the home!

TimberTech – Real wood beauty without the upkeep

LOME-AI.com, simple, inexpensive, text to video harnessing the power of AI to grow your firm, beautifully.

Before we get into it, I have something really special to share with you. Something special with a WestEdge connection. My friend, and longtime friend of the show Anthony Laney of Laney LA sent me a copy of the new monograph, Poetics of Home; Essays and Spaces by Laney LA. And so, I want to share a special installment of BOOKLOOK.

BookLook – Anthony Laney, Laney LA: Poetics of Home

Avialable from Oscar Riera Ojeda Publishers: Order Here. 

“ Laney LA’s work embodies a distinctly Southern California spirit – the blur between indoors and out, the layering of experiences, the quiet merger of minimalism and sensuality. – Sam Lubell . This is from the foreword of Laney LA’s book, Poetics of Home. The book is available through Oscar Riera Ojeda Publishers.

Before I tell you about the book, let me tell you about my friend Anthony Laney. Laney and I first bonded on the show over a project of his in Manhattan Beach, home for me. This project had a disappearing pool, which was very cool, but it was’t the cool factor of a pool that disappeared below a functional outdoor space. It was the “why” behind its installment. The South Bay in Los Angeles is known for very expensive homes on very small lots. The underground pool is very cool but more than that, it represents something very special about Anthony and his namesake firm. This was a solution to a challenge. The client wanted this space and the home designed for the site. But they also wanted a yard for the family to enjoy the very unique exterior environment. Mark Twain said it best, “Buy land, they’re not making It anymore”. It takes a very special mind to craft something that literally makes more functional space on the same site.

If you want to understand the thought process and the ethos of this unique firm, Poetics of Home shows you what’s behind the walls, and under the deck. But Laney LA has another challenge. This was their debut monograph and just like a smash hit record, it will be very difficult to match or exceed. So, let’s focus on this one.

“Craft is where intention becomes tangible” – Anthony Laney

My favorite quote from the book because it is so simple and true. 6 words that succinctly define the motive. If you are anything like me, with regard to design and architecture, the story behind the design is equally important to form and function. Because the industry still speaks about architecture in terms of form and function. Yeah, it’ important. However, when you minimize something to simply how it looks and why it does, you can’t fully explore the intangibles. The way a space makes you feel. If you’ve never been to LA’s South Bay, you don’t know what Manhattan Beach smells like in August. Sunscreen and salt air, the scent of grilled meat and citrus. Or, what it sounds like during the Charlie Saikley 6-Man Beach Volleyball Tournament. Or, what it feels like in December during the fireworks show off the pier when 125,000 people descend on this small beach town. A special home in this place needs to be build to accommodate all of the senses. And it takes a very special architecture firm to understand how a client wants to live and then deliver a space for all the feels, sights, sounds, smells and yet, a shelter from the very same when desired.

This is the superpower behind Laney LA and Poetics of Home defines it, showcases it, explains it in text and imagery. If you are a true devotee of architecture, you need this masterpiece in your library if for no other reason, than to remind you of the true importance behind exceptional architecture. That it’s not how big it is, how expensive it was to construct, what celebrity lives there, what trade magazine put it on the cover, but instead, how it was crafted for an individual, a couple, a family… Ideated in a completely holistic manner. The joy in this book is endless, not physically, that ends on page 300 with a group photo. But the ideas endure far beyond that.  Anthony, congratulations and well done.

Thank you, Megan, Kim and Julia for the time, conversation and partnership. Can’t wait to see you at WestEdge. 

Thank you for listening. If you liked this episode, share it with a friend or colleague who loves design and architecture like you do, subscribe to Convo By Design wherever you get your podcasts. And continue the conversation on Instagram @convo x design with an “x”. Keep those emails coming with guest suggestions, show ideas and locations where you’d like to see the show. Convo by design at outlook.com. 

Thank you to my partner sponsors, TimberTech, The AZEK Company, Pacific Sales, Best Buy, LOME-AI and Design Hardware for supporting the publication of over 650 episodes and over 3,000,000 streams, downloads and making Convo By Design the longest running podcast of its kind. These companies support the shelter industry so give them an opportunity on your next project. Thanks again for listening. Until next time, be well, stay focused and rise about the chaos. -CXD

Balancing Modern, Traditional, and Transitional | 620 | A Deep Dive with SHM Architecture’s, Nick McWhirter

I had the opportunity to sit with down with Nick McWhirter or SHM Architects to explore the nuances of transitional design, the delicate dance between modern and traditional elements, and the intentionality behind every architectural choice. From furniture-driven layouts to aspirational lighting strategies, Nick shares the thought process, research, and we discuss philosophy that transform houses into harmonious, living machines. Listeners will gain insight into how design, balance, and playfulness converge to create both beauty and functionality in contemporary residential architecture.

Designer Resources

Pacific Sales Kitchen and Home. Where excellence meets expertise.

Design Hardware – A stunning and vast collection of jewelry for the home!

TimberTech – Real wood beauty without the upkeep

LOME-AI.com, simple, inexpensive, text to video harnessing the power of AI to grow your firm, beautifully.

What makes a home truly exceptional isn’t just the materials or the finishes—it’s the careful orchestration of space, light, and style. In this episode, Nick breaks down his approach to transitional design, revealing how subtle choices like shutter placement, dormer adjustments, or color balance can shift a home’s aesthetic from modern to traditional. The conversation spans everything from lighting plans and hidden technology to furniture-first design principles and the philosophy behind architecture as a living, breathing machine.  Of course, that idea comes from Le Corbusier and his thoughts on this very subject.  We also discuss the role of photography, the tension between realism and aspirational imagery, and the evolving vernacular of form and function in modern homes. This episode is a masterclass in thoughtful, intentional, and style-agnostic design.

Topics and Ideas

  1. Introduction & Context
    • Welcome and setup: Exploring transitional design
    • Nick’s philosophy: Style agnostic but deeply researched
  1. Transitional Design: Modern vs. Traditional
    • Subtle moves: Shutters, dormers, cut stone, and symmetry
    • Playfulness in design: How small details create balance
    • Color palette: Black-and-white schemes as intentional high-contrast statements
  1. Design Process & Interior Layouts
    • Inside-out approach: Furniture-driven architecture
    • Achieving balanced asymmetry
    • Experimentation and editing: Knowing when less is more
  1. Lighting as a Core Component
    • Invisible vs. visible fixtures: Philosophy of recessed lighting
    • Lighting as both function and art
    • Integration with technology: Wi-Fi, AV, and smart home systems
  1. Photography, Aspirational Design & Reality
    • Balancing reality and idealized imagery in marketing
    • Photoshop as a tool to highlight design intent
    • How photography conveys quality of light, space, and atmosphere
  1. Form Follows Function & Architectural Philosophy
    • Homes as “machines for living”
    • The role of beauty and human experience in architecture
    • Historical perspective: Corbusier, Frank Lloyd Wright, and modern vernacular
  1. Outdoor Spaces & Technology Integration
    • Creative solutions: Two TVs on a patio
    • LED walls and emerging tech as part of design storytelling
  1. Closing Thoughts & Personal Insights
    • The freedom in design: Few right or wrong answers
    • Nick’s passion for music, smoked meats, and lifestyle influence
    • Preview of future conversations and projects

Thank you, Nick for the time and conversation. Thank you for listening. If you liked this episode, share it with a friend or colleague who loves design and architecture like you do, subscribe to Convo By Design wherever you get your podcasts. And continue the conversation on Instagram @convo x design with an “x”. Keep those emails coming with guest suggestions, show ideas and locations where you’d like to see the show. Convo by design at outlook.com.

Thank you to my partner sponsors, TimberTech, The AZEK Company, Pacific Sales, Best Buy, LOME-AI and Design Hardware for supporting the publication of over 650 episodes and over 3,000,000 streams, downloads and making Convo By Design the longest running podcast of its kind. These companies support the shelter industry so give them an opportunity on your next project. Thanks again for listening. Until next time, be well, stay focused and rise about the chaos. -CXD

The Novogratz | 618 | Our October 2025 Convo By Design Icon Registry Inductee

Courtney Novogratz: Designing a Life of Creativity and Family Courtney Novogratz has spent her career reimagining spaces that celebrate individuality, family, and joy. Alongside her husband Robert, she’s built an iconic brand known for bold style, adventurous projects, and a commitment to living beautifully without pretense. In this conversation, Courtney shares her design philosophy, her family-first approach, and how she balances creativity with business. In this episode of Convo By Design, Courtney Novogratz opens up about her journey as a designer, entrepreneur, and mother of seven. From revitalizing historic properties to curating collections that reflect everyday living, Courtney brings her unique perspective on what it means to design with heart. We discuss the challenges and triumphs of building a brand, her take on authenticity in design, and why storytelling matters just as much as furniture and finishes.

Ideas and Topics discussed during our chat. What you will hear are universal concepts that are then executed to perfection. “Perfection” doesn’t mean perfect. That might sound strange, but often perfection is used to describe design but let’s be , there is no such thing as perfect in design. To me, perfection is a philosophical approach to blending the work with the story and The Novogratz do this expertly, which is why they are Octobers Convo By Design Icon Registry inductees presented by Pacific Sales Kitchen and Home. Here are some of the reasons why and ideas you are going to hear explained:

  • The Novogratz Design Journey
    Courtney on how she and Robert grew their design practice into a recognizable lifestyle brand.
  • Balancing Creativity & Family
    How raising seven kids has shaped her outlook on interiors and informed her approach to livable, joyful design.
  • The Power of Storytelling in Design
    Why personality and narrative are essential to creating meaningful spaces.
  • From Renovations to Product Lines
    Expanding beyond interiors into retail, furniture, and collaborations.
  • Lessons in Building a Design Brand
    Courtney reflects on resilience, reinvention, and staying true to your vision.

The Convo By Design Icon Registry is presented by Pacific Sales Kitchen and Home, a Best Buy company. Pacific Sales is comprised of long time professionals who love design and architecture as much as you do. Which is why it is so fitting that they present this recognition of some of the worlds greatest design talent every month here on Convo By Design. You are going to hear all about hit, right after this.

This wraps up another episode of the Convo By Design Icon Registry. A celebration and recognition of a true master in the art of design and the mastery of all that encompasses in the pursuit of making better the lives of those they serve. And, giving back along the way. Thank you, Courtney and congratulations to you and Robert. Some of the things I truly enjoyed were the ideas with regard to your world-class story-telling skills. Your work is exceptional and the branding is masterful.

Thanks for listening to Convo By Design. Thank you to my partner sponsors, Pacific Sales Kitchen and Home for presenting the Convo By Design Icon Registry and Convo By Design partner sponsors, TimberTech and Design Hardware. And thank you for taking the time to listen. I couldn’t do this without you, wouldn’t want to. I hope this show helps you stay motivated, inspired and focused so you can rise above the chaos. -CXD

Maximalist Visions: Navigating Design, Technology, and Trends Post-Pandemic | 616 | Alex Alonso of Mr. Alex Tate

Today on the show, Mr. Alex Tate’s, Alex Alonso and I discuss the evolution of interior design, exploring how technology, client expectations, and personal vision shape today’s industry from AI integration to marketing strategies and maximalist design philosophy, this conversation examines how designers adapt to market shifts while staying true to their creative ethos.

I thoroughly enjoyed my conversation with Alex for a litany of reasons and I’ll share some of them with you, but first, know this… And, you are going to hear it. Alex is an unapologetic Maximalist. And as we begin to discuss it, you will hear him launch in about the idea of clutter and then demonstrate how it’s not what people say something is but what a talented creative can do with an idea. Listen for that because it was a really fun exchange. Here are some of the other ideas you will hear more about in the following conversation.

Designer Resources

Pacific Sales Kitchen and Home. Where excellence meets expertise.

Design Hardware – A stunning and vast collection of jewelry for the home!

TimberTech – Real wood beauty without the upkeep

LOME-AI.com, simple, inexpensive, text to video harnessing the power of AI to grow your firm, beautifully.

Design Industry Evolution: Discussion on how the past three years reshaped design business approaches, client expectations, and industry trends.

Budgets and Client Chemistry: Emphasis on project fit over budget size and navigating increased transparency due to social media.

AI and Technology: Exploring AI’s role in speeding processes, educating clients, and enhancing personalized design without compromising creativity.

Maintaining Design Vision: Importance of staying true to one’s aesthetic, turning down projects that don’t align, and creating layered, meaningful spaces.

Marketing and Brand Strategy: Leveraging SEO, SEM, PR, and controlled distribution to build visibility while maintaining authenticity.

Publications and Industry Platforms: Critique of celebrity-driven content and the responsibility of publications to support diverse talent.

Trends vs. Thoughtful Design: Conversation on biophilic design in bathrooms and balancing trend adoption with thoughtful creativity.

Maximalist Philosophy and Brand Extensions: Exploring potential ventures like curated retail spaces or historical renovation studios, all aligned with layered, maximalist design principles.

Ultimately, designers must balance business strategy with creative integrity, embrace technology judiciously, prioritize client alignment, and maintain a clear, authentic brand message. Loved this and I think you will too. It’s coming right up, after this.

Thank you, Alex for this Maximalist conversation. Loved it and appreciate the time. Thank you for listening. If you liked this episode, share it with a friend or colleague who loves design and architecture like you do, subscribe to Convo By Design wherever you get your podcasts. And continue the conversation on Instagram @convo x design with an “x”. Keep those emails coming with guest suggestions, show ideas and locations where you’d like to see the show. Convo by design at outlook.com.

Thank you to my partner sponsors, TimberTech, The AZEK Company, Pacific Sales, Best Buy, LOME-AI and Design Hardware for supporting the publication of over 650 episodes and over 3,000,000 streams and downloads. These companies support the shelter industry so give them an opportunity on your next project. Thanks again for listening. Until next time, be well, stay focused and rise about the chaos. -CXD

Commune & Remains Lighting: Craft, Collaboration, and the Philosophy of Design | 615 | A Double Episode for Twice the Inspiration on Convo By Design

This special two-part episode features Roman Alonso of Commune and David Calligeros of Remains Lighting in two distinct conversations exploring origins, philosophy, and the meaning of design partnerships.

Designer Resources

Pacific Sales Kitchen and Home. Where excellence meets expertise.

Design Hardware – A stunning and vast collection of jewelry for the home!

TimberTech – Real wood beauty without the upkeep

LOME-AI.com, simple, inexpensive, text to video harnessing the power of AI to grow your firm, beautifully.

From salvaging antiques to designing timeless interiors, David and Roman share stories of growth, collaboration, and craft. What began as a single interview turned into a richer double feature—a master class in design values, sustainability, and the essential philosophies behind two influential studios.

Part One: David Calligeros, Remains Lighting

  • Origins and Influences: From antiques and architectural salvage to a design career shaped by an arts-influenced mother and an engineer father.
  • The Birth of Remains: Starting in Manhattan in 1995, evolving from antiques into lighting design.
  • Engineering Meets Art: Marrying technical precision with artistic intuition.
  • Custom Work & Collaborations: Partnering with Commune, Robert A.M. Stern, Matthew Fisher, and others.
  • IP, Dupes & Authenticity: Protecting design through integrity, storytelling, and craftsmanship.
  • Sustainability & Craft: LEED Gold Brooklyn factory, solar array, stormwater recycling, and green production practices.
  • Business & Market Challenges: Navigating the 2008 crash, tariffs, and the value of US-based manufacturing.
  • Philosophy: Design as a question-driven, ethical practice rooted in long-term value and collaboration.

Link: Remains Lighting

Part Two: Roman Alonso, Commune

  • Origins and Career Path: From Caracas to Miami, Boston, New York, and LA; a career spanning publishing, fashion, and interiors.
  • Formation of Commune Studio (2003): Built around collaboration, essentialism, and quality.
  • Studio Philosophy: Purposeful, small by design, focused on meaningful work and enduring value.
  • Influences: Latin American upbringing, Isaac Mizrahi, Lisa Eisner, and lessons from fashion and editorial worlds.
  • Product Development: Solving real design problems, prototyping in-house before release.
  • Collaboration: Strategic partnerships (including Remains Lighting) to ensure usability and quality.
  • Personal Philosophy: Stoicism, fairness, ethical production, and acknowledging imposter syndrome.
  • Evolution of the Firm: Scaling deliberately—growing reach through products and partnerships while keeping the studio intimate.
  • Quotes:
    • “Good design shouldn’t be a privilege—it’s a right.”
    • “Design is about editing, listening, and creating solutions that people might not even know they need.”

This episode illustrates how partnerships in design aren’t just about collaboration—they’re about shared values, craft, and philosophy. By hearing these conversations separately, you’ll gain insights into two distinct but complementary approaches to design, sustainability, and creativity.

So much to take in. This was a master class on how to structure, nurture and grow design partnerships. Make sure you check the show notes for links and notes about all of the topics covered. Thank you, David and Roman for doing this and being so willing to share your thoughts, ideas and practice. Thank you for listening. If you liked this episode, share it with a friend or colleague who loves design and architecture like you do, subscribe to Convo By Design wherever you get your podcasts. And continue the conversation on Instagram @convo x design with an “x”. Keep those emails coming with guest suggestions, show ideas and locations where you’d like to see the show. Convo by design at outlook.com.

Thank you to my partner sponsors, TimberTech, The AZEK Company, Pacific Sales, Best Buy, LOME-AI and Design Hardware for supporting the publication of over 650 episodes and over 3,000,000 streams, downloads and making Convo By Design the longest running podcast of its kind.  These companies support the shelter industry so give them an opportunity on your next project. Thanks again for listening. Until next time, be well, stay focused and rise about the chaos. -CXD

Florida Design, Resilience, and the Future of Luxury Interiors | 613 | Renée Gaddis Renee Gaddis Interiors on Convo By Design

In a wide-ranging conversation, I sat down with Renée Gaddis, founder of Renée Gaddis Interiors, to explore Florida’s distinct design influences, the evolving role of designers in storm-prone regions, and the business of luxury interiors in uncertain times. Speaking from Naples, Florida, Gaddis compared her region’s design sensibilities to other parts of the state, noting a blend of Midwestern, European, and Southern traditions. While many of her clients lean toward transitional or traditional styles, she observed that Miami remains more open to modern aesthetics.

Designer Resources

Pacific Sales Kitchen and Home. Where excellence meets expertise.

Design Hardware – A stunning and vast collection of jewelry for the home!

TimberTech – Real wood beauty without the upkeep

LOME-AI.com, simple, inexpensive, text to video harnessing the power of AI to grow your firm, beautifully.

The discussion turned to real estate trends fueled by the pandemic, which brought an influx of new homeowners to Florida. Gaddis shared how this surge, combined with a major hurricane, reshaped her approach to client selection and project scope. She emphasized her boutique model, strong referral base, and commitment to seamlessly integrating interiors with exteriors to embrace Florida’s indoor-outdoor lifestyle.

On the financial side, she addressed rising costs and tariffs that have altered project budgets, leading to value engineering and sourcing U.S.-made products. Gaddis also reflected on the importance of partnerships with trades and vendors, especially during supply chain volatility, while advocating for transparent communication to maintain trust.

The conversation also touched on resilient building practices in storm-prone regions. Gaddis highlighted lessons learned from past hurricanes, from identifying flawed hurricane-rated windows to designing with better drainage, elevated platforms, and even safe rooms. Her insights underscored the need for long-term sustainability in luxury projects.

Beyond design, Gaddis shared her family’s advocacy journey with the American Heart Association, inspired by her daughter’s early diagnosis and treatment. This personal commitment, alongside her professional expertise, reflects her philosophy that resilience—whether in design or life—is built through experience, adaptability, and care. And you are going to hear the whole story, right after this.

Thank you, Renee. Amazing. Loved our chat and appreciate the time. Thank you for listening. If you liked this episode, share it with a friend or colleague who loves design and architecture like you do, subscribe to Convo By Design wherever you get your podcasts. And continue the conversation on Instagram @convo x design with an “x”. Keep those emails coming with guest suggestions, show ideas and locations where you’d like to see the show. Convo by design at outlook.com.

Thank you to my partner sponsors, TimberTech, The AZEK Company, Pacific Sales, Best Buy, LOME-AI and Design Hardware for supporting the publication of over 650 episodes and over 3,000,000 streams, downloads and making Convo By Design the longest running podcast of its kind. These companies support the shelter industry so give them an opportunity on your next project. Thanks again for listening. Until next time, be well, stay focused and rise about the chaos. -CXD

Thoughtful Design Beyond Trends | 611 | Authenticity, Craftsmanship, and Diverse North Texas Style with Poppy Bourg & Shannon McGough – Poppy McGough Design House

In this candid conversation, Poppy Bourg and Shannon McGough of Poppy McGough Design House unpack the evolving Dallas design scene, the challenges of modern publishing, and the importance of integrating architecture and interior design. They discuss how their unique backgrounds inform their approach, client expectations in a shifting market, and why authenticity and craftsmanship matter more than fleeting trends.

Designer Resources

Pacific Sales Kitchen and Home. Where excellence meets expertise.

Design Hardware – A stunning and vast collection of jewelry for the home!

TimberTech – Real wood beauty without the upkeep

LOME-AI.com, simple, inexpensive, text to video harnessing the power of AI to grow your firm, beautifully.

From the pitfalls of celebrity-driven design magazines to the nuanced demands of Dallas homeowners, Poppy and Shannon reveal how they balance creativity, technical knowledge, and client relationships to create spaces that are not only beautiful but built to last. They explore the impact of regional influences, climate challenges, and the expanding role of interior designers in shaping cohesive, livable homes.

1. The State of Design Publications & Celebrity Influence

  • Shift in design media focus: from architecture to celebrity homes
  • Challenges of magazines cutting back editorial staff and local flavor
  • Dallas’s design culture: diverse, not pigeonholed into one “look”

2. Client Trends and Diversity in Dallas Architecture

  • Clients influenced by wide range of styles via online exposure
  • Resurgence of traditional styles alongside modern, Mediterranean, Santa Barbara influences
  • Growing trend of lake homes post-2020 pandemic and its impact on local design culture

3. Modernism and Design Inspirations

  • Experience visiting Modernism Week in Palm Springs
  • Dallas’s limited mid-century modern presence compared to other cities
  • Appreciation for maximalism and richly detailed interiors beyond minimalist trends

4. Backgrounds & Partnership Story

  • Shannon’s hospitality design and hotel experience, focus on durability and build process
  • Poppy’s real estate and builder project management background, deep builder and trade knowledge
  • How their combined skills create a holistic approach to residential design and construction collaboration

5. Building Challenges in Dallas

  • Impact of active soil, climate extremes, and shifting weather on construction and interiors
  • Importance of realistic client expectations around timelines, soil testing, and permitting
  • Regional differences in design challenges and neighborhood personalities across Dallas metroplex

6. Expanded Role of Interior Designers

  • Growing client education on lighting, air quality, water filtration, and acoustics
  • Increasing involvement in exterior design for cohesive indoor-outdoor flow
  • Navigating intellectual property issues, brand extensions, and designer-led product lines

7. Photography, Styling, and Portfolio Strategy

  • Not every project gets photographed due to client preference or cost
  • In-house styling process balancing client personality with editorial needs
  • Preference for showcasing recent projects and maintaining strong referral-based business

Thank you, Poppy, Shannon. Loved our chat and appreciate the time. Thank you for listening. If you liked this episode, share it with a friend or colleague who loves design and architecture like you do, subscribe to Convo By Design wherever you get your podcasts. And continue the conversation on Instagram @convo x design with an “x”. Keep those emails coming with guest suggestions, show ideas and locations where you’d like to see the show. Convo by design at outlook.com.

Thank you, Poppy, Shannon. Loved our chat and appreciate the time. Thank you for listening. If you liked this episode, share it with a friend or colleague who loves design and architecture like you do, subscribe to Convo By Design wherever you get your podcasts. And continue the conversation on Instagram @convo x design with an “x”. Keep those emails coming with guest suggestions, show ideas and locations where you’d like to see the show. Convo by design at outlook.com.

Thank you to my partner sponsors, TimberTech, The AZEK Company, Pacific Sales, Best Buy, LOME-AI and Design Hardware. These companies support the shelter industry so give them an opportunity on your next project. Thanks again for listening. Until next time, be well, stay focused and rise about the chaos. -CXD

Design Truths: Phil Norman on Budget Battles, Trend Fatigue | 609 | Building Homes That Feel Right

Today, you are going to hear a deeply candid conversation with Phil Norman, principal of Norman Design Group, to explore the complex, often contradictory realities of luxury residential design. With over 25 years of experience crafting high-end interiors in Southern California, Phil brings both practical wisdom and an unfiltered perspective on the challenges designers face today. And part of exploring these ideas, is a willingness to be open and candid about the challenges as well as the solutions. 

Designer Resources

Pacific Sales Kitchen and Home. Where excellence meets expertise.

Design Hardware – A stunning and vast collection of jewelry for the home!

 – Where service meets excellence

TimberTech – Real wood beauty without the upkeep

LOME-AI.com, simple, inexpensive, text to video harnessing the power of AI to grow your firm, beautifully.

Honesty About Budgets: The Ultimate Luxury

Phil dives headfirst into one of the most taboo topics in interior design: the budget. He explains why being forthright—even when the numbers are higher than a client expects—is not just necessary, but an act of professional integrity. He shares strategies for diffusing tension around cost conversations and how client trust is forged in transparency, not fantasy.

“People can handle a bigger number. They can’t handle being blindsided,” Phil says. “The danger is in pretending it can be done for less.”

Educating the Client: Battling Pinterest, Misinformation & HGTV

Phil reflects on the modern design client’s double-edged sword: unprecedented access to ideas… and a flood of misinformation. Whether it’s misconceptions about pricing, timelines, or what’s even possible, Phil sees part of his job as “un-educating” clients before re-grounding them in real-world processes.

He describes the delicate balance of respecting a client’s inspiration while also anchoring expectations in logistical and structural realities. “Everyone’s seen a Pinterest kitchen,” he says, “but that doesn’t mean it works in their space, or within their scope.”

Home as Sanctuary: A Pandemic Shift

Phil shares how the pandemic permanently shifted his clients’ priorities—from “how it looks” to “how it feels.” There’s now an increased desire for tactile comfort, flexibility, and timeless quality. The home is no longer just a showpiece—it’s a retreat, a workplace, a classroom, a safe space.

He emphasizes the growing importance of durability and livability over trends, noting that luxury now means emotional connection, not just expensive finishes.

“Design has to feel like home—not just like a magazine spread.”

Kitchen as Mission Control: Designing with Precision

Phil also explores how kitchens have evolved into the emotional and operational hubs of the home. With every family interaction, from weekday breakfasts to weekend entertaining, passing through this space, it’s no longer just about cabinetry and counters—it’s about lifestyle programming.

He discusses layout strategies, appliance coordination, lighting zones, and how technology and wellness are being layered into the modern kitchen environment.

Design Leadership: Advocacy, Not Subservience

Phil argues that successful design professionals must step into the role of advisor and advocate—not order-taker. He calls out the danger of defaulting to client appeasement and encourages designers to protect the integrity of the design process, even if it means challenging a client’s assumptions.

“We’re not there to just say yes. We’re there to guide—to lead with experience.”

This conversation isn’t just about design—it’s about leadership, trust, and emotional intelligence in a high-stakes creative business. Whether you’re a seasoned designer, a rising star in the field, or simply someone dreaming of building a home that feels like home, Phil Norman offers a masterclass in how to do it right—with candor, clarity, and craft.

Thank you, Phil. Amazing. Thank you for listening. If you liked this episode, share it with a friend who loves design, subscribe to Convo By Design wherever you get your podcasts. And continue the conversation on Instagram @convo x design with an “x”. Keep those emails coming with guest suggestions, show ideas and locations where you’d like to see the show.

Thank you to my partner sponsors, TimberTech, The AZEK Company, Pacific Sales, Best Buy, LOME-AI and Design Hardware. These companies support the shelter industry so give them an opportunity on your next project. Thanks again for listening. Until next time, be well, stay focused and rise about the chaos. -CXD

Melissa Lee – New South Home |608 | Profit, Process & Purpose in Modern Interior Design and the Business Behind It

We’re heading South today to hear from Melissa Lee of New South Home.  This Charlotte-based interior designer and former retail buyer pulls back the curtain on the real inner workings of running a design firm—from pricing strategy and client education to vendor relationships and market trends. Drawing from her experience in corporate buying, she has developed a clear understanding of profit margins, vendor management, and operational efficiency, which she now applies to her design business through practices like maintaining a vendor matrix and detailed time tracking. I don’t want you to think this is a business of design episode, it’s not. Sometimes these conversations go deeper into the business to further explain the work, this is one of those times. 

Designer Resources

Pacific Sales Kitchen and Home. Where excellence meets expertise.

Design Hardware – A stunning and vast collection of jewelry for the home!

 – Where service meets excellence

TimberTech – Real wood beauty without the upkeep

LOME-AI.com, simple, inexpensive, text to video harnessing the power of AI to grow your firm, beautifully.

Melissa discusses the challenges of pricing interior design work in a landscape full of conflicting advice—flat fee versus hourly models, for example—and how she has evolved her own “conceptually fixed with scope management” approach. Clients receive an upfront estimate based on hours, but additional fees apply when scope or decisions shift beyond agreed terms. This hybrid method offers flexibility while protecting the business from runaway labor costs.

Events like High Point Market and KBIS (Kitchen & Bath Industry Show) play a strategic role in how she sources vendors, stays inspired, and builds key relationships. She balances structured vendor meetings with looser time for discovery, realizing that over-scheduling stifles creativity. Her buying background taught her the value of planning, but in design, adaptability creates more opportunity.

The conversation digs into vendor relations in a shifting economic landscape, with concerns about rising tariffs, erratic pricing, and questionable fee increases. Thanks to long-standing relationships and proactive reps, her team has been buffered from the worst of it. Still, she builds flexibility into her contracts and transparently preps clients for potential 5% swings in final invoices due to supply chain or pricing changes—an approach appreciated in a world where nothing feels stable.

Managing client expectations is a recurring theme—from educating them on the unseen hours behind emails, revisions, and project coordination, to setting boundaries when projects creep beyond the original scope. Weekly check-ins, detailed proposals, and scope clarity help prevent misunderstandings and maintain trust.

Looking ahead, she sees potential challenges driven by economic uncertainty—rising tariffs, high interest rates, and general cost-of-living increases may stall some clients’ investment in their homes. But Charlotte’s rapid growth continues to fuel demand, giving her firm an edge in an evolving national market.

Melissa also hints at expanding service areas, including outdoor living design, and continues to explore how design firms can evolve—perhaps aided by AI or new business tools—to reduce burnout and reclaim creativity. At its heart, the conversation underscores the complexity of modern design businesses, where creativity, logistics, and business acumen must coexist. And you’re going to hear all about it, right after this.

Thank you, Melissa, loved our chat. Thank you for listening. If you liked this episode, share it with a friend who loves design, subscribe to Convo By Design wherever you get your podcasts. And continue the conversation on Instagram @convo x design with an “x”. Keep those emails coming with guest suggestions, show ideas and locations where you’d like to see the show.

Thank you to my partner sponsors, TimberTech, The AZEK Company, Pacific Sales, Best Buy, LOME-AI and Design Hardware. These companies support the shelter industry so give them an opportunity on your next project. Thanks again for listening. Until next time, be well, stay focused and rise about the chaos. -CXD